Factor analysis of dynamic capabilities on public health centers operation performance

Purpose: The purpose of this study was to determine how the variables of supply chain performance, performance of medical personnel, and occupancy overload affect operating performance moderated by dynamic capability variables. In a case study of public health center in Indonesia. Design/methodolog...

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Main Authors: Riky Perdana, Dwi Kartini, Yudi Azis, Umi Kaltum
Format: Article
Language:English
Published: OmniaScience 2023-07-01
Series:Journal of Industrial Engineering and Management
Subjects:
Online Access:http://www.jiem.org/index.php/jiem/article/view/4644
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author Riky Perdana
Dwi Kartini
Yudi Azis
Umi Kaltum
author_facet Riky Perdana
Dwi Kartini
Yudi Azis
Umi Kaltum
author_sort Riky Perdana
collection DOAJ
description Purpose: The purpose of this study was to determine how the variables of supply chain performance, performance of medical personnel, and occupancy overload affect operating performance moderated by dynamic capability variables. In a case study of public health center in Indonesia. Design/methodology/approach: This study uses the SEM-PLS quantitative method to analyze the questionnaire data obtained from 112 respondents consisting of medical administrators, nurses, and doctors. Validity and reliability tests were also used to ensure that the data were normally distributed and reliable. Findings: This study found that the supply chain performance variable and the performance of medical personnel had a positive effect on the operational performance of the public health center either through moderating the dynamic capability variable or not. Meanwhile, occupancy overload was found to have a negative effect on the operational performance of the public health center. And the moderating of the dynamic capability variable is only able to reduce its negative impact. Research limitations/implications: This study covers only a small number of public health center in Indonesia, so it is quite difficult to produce generalizable findings. This study also did not involve other internal and external variables that could potentially affect the operational performance of the public health center. Practical implications: The findings of this study can be a suggestion for the government and the management of the public health center to pay more attention to the variables that affect the operational performance of the public health center. Variables that have a positive impact should be increased and variables that have a negative impact should be mitigated. Social implications: Health centers that have effective and efficient operating management will be able to maximize the performance of patient services armed with available resources. The findings of this study can help the public health center to anticipate a surge in patient visits which can reduce the operating performance of the public health center. Originality/value: This study combines the variables of supply chain performance, medical personnel performance, occupancy overload, dynamic capability, and operating performance in one causality model framework. In contrast to other studies that did it separately.
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spelling doaj.art-b3a4825acc0840d8b7bcf583fcbef6342023-07-24T10:22:53ZengOmniaScienceJournal of Industrial Engineering and Management2013-84232013-09532023-07-0116243845210.3926/jiem.4644724Factor analysis of dynamic capabilities on public health centers operation performanceRiky Perdana0Dwi Kartini1Yudi Azis2Umi Kaltum3Universitas PadjadjaranUniversitas PadjadjaranUniversitas PadjadjaranUniversitas PadjadjaranPurpose: The purpose of this study was to determine how the variables of supply chain performance, performance of medical personnel, and occupancy overload affect operating performance moderated by dynamic capability variables. In a case study of public health center in Indonesia. Design/methodology/approach: This study uses the SEM-PLS quantitative method to analyze the questionnaire data obtained from 112 respondents consisting of medical administrators, nurses, and doctors. Validity and reliability tests were also used to ensure that the data were normally distributed and reliable. Findings: This study found that the supply chain performance variable and the performance of medical personnel had a positive effect on the operational performance of the public health center either through moderating the dynamic capability variable or not. Meanwhile, occupancy overload was found to have a negative effect on the operational performance of the public health center. And the moderating of the dynamic capability variable is only able to reduce its negative impact. Research limitations/implications: This study covers only a small number of public health center in Indonesia, so it is quite difficult to produce generalizable findings. This study also did not involve other internal and external variables that could potentially affect the operational performance of the public health center. Practical implications: The findings of this study can be a suggestion for the government and the management of the public health center to pay more attention to the variables that affect the operational performance of the public health center. Variables that have a positive impact should be increased and variables that have a negative impact should be mitigated. Social implications: Health centers that have effective and efficient operating management will be able to maximize the performance of patient services armed with available resources. The findings of this study can help the public health center to anticipate a surge in patient visits which can reduce the operating performance of the public health center. Originality/value: This study combines the variables of supply chain performance, medical personnel performance, occupancy overload, dynamic capability, and operating performance in one causality model framework. In contrast to other studies that did it separately.http://www.jiem.org/index.php/jiem/article/view/4644supply chain, medical personnel, occupancy overload, dynamic capability, operation performance, healthcare management, indonesia
spellingShingle Riky Perdana
Dwi Kartini
Yudi Azis
Umi Kaltum
Factor analysis of dynamic capabilities on public health centers operation performance
Journal of Industrial Engineering and Management
supply chain, medical personnel, occupancy overload, dynamic capability, operation performance, healthcare management, indonesia
title Factor analysis of dynamic capabilities on public health centers operation performance
title_full Factor analysis of dynamic capabilities on public health centers operation performance
title_fullStr Factor analysis of dynamic capabilities on public health centers operation performance
title_full_unstemmed Factor analysis of dynamic capabilities on public health centers operation performance
title_short Factor analysis of dynamic capabilities on public health centers operation performance
title_sort factor analysis of dynamic capabilities on public health centers operation performance
topic supply chain, medical personnel, occupancy overload, dynamic capability, operation performance, healthcare management, indonesia
url http://www.jiem.org/index.php/jiem/article/view/4644
work_keys_str_mv AT rikyperdana factoranalysisofdynamiccapabilitiesonpublichealthcentersoperationperformance
AT dwikartini factoranalysisofdynamiccapabilitiesonpublichealthcentersoperationperformance
AT yudiazis factoranalysisofdynamiccapabilitiesonpublichealthcentersoperationperformance
AT umikaltum factoranalysisofdynamiccapabilitiesonpublichealthcentersoperationperformance