Intrapreneurship as a means of achieving the efficacy of state-owned enterprises

Background: It is an imperative in most developing countries to improve the performance of state-owned enterprises (SOEs) and increase the accessibility of government services. State-Owned Enterprises have failed to deliver public value rendering most public services inefficient and costly. Aim: Th...

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Main Authors: Lucy T. Chamba, Bobo Chazireni
Format: Article
Language:English
Published: AOSIS 2023-05-01
Series:Africa’s Public Service Delivery & Performance Review
Subjects:
Online Access:https://apsdpr.org/index.php/apsdpr/article/view/611
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author Lucy T. Chamba
Bobo Chazireni
author_facet Lucy T. Chamba
Bobo Chazireni
author_sort Lucy T. Chamba
collection DOAJ
description Background: It is an imperative in most developing countries to improve the performance of state-owned enterprises (SOEs) and increase the accessibility of government services. State-Owned Enterprises have failed to deliver public value rendering most public services inefficient and costly. Aim: This study seeks to establish the influence of intrapreneurship on the efficacy of SOEs in developing countries, using the case of SOEs in Zimbabwe. Setting: The study took place in Zimbabwe. Methods: A mixed research approach was adopted and a cross-sectional survey was used to collect data from managers and employees of 39 parastatals in Zimbabwe. Data collection instruments were questionnaires and interviews. Data collected from questionnaires were analysed using STATA version 12, whilst data from interviews were analysed using thematic analysis. Results: The study revealed that most SOEs have a poor Intrapreneurship Orientation, which negatively impacts on the performance of SOEs. Most SOEs generally have low innovation levels and have not developed services in line with customer demands. However, SOEs anchored in an intrapreneurial architecture were able to achieve greater public value through innovations which led to better service delivery and cost effectiveness. Conclusion: This study advances the notion of intrapreneurship and revealed that intrapreneurship is a strategic workplace activity which can be adopted to improve SOEs’ organisational performance. Contribution: This study provides empirical evidence of the use of intrapreneurship as a systematic mechanism that can improve organisational performance and assist SOEs in emerging economies to sustain their role as engines of economic growth.
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spelling doaj.art-b3cd781a00d34e4184fe3cd05212bccf2023-06-01T13:53:27ZengAOSISAfrica’s Public Service Delivery & Performance Review2310-21952310-21522023-05-01111e1e1010.4102/apsdpr.v11i1.611288Intrapreneurship as a means of achieving the efficacy of state-owned enterprisesLucy T. Chamba0Bobo Chazireni1Department of Entrepreneurial Studies and Management, Durban University of Technology, DurbanDepartment of Entrepreneurial Studies and Management, Durban University of Technology, Durban, South Africa; and, Department of Business, University of Lusaka, LusakaBackground: It is an imperative in most developing countries to improve the performance of state-owned enterprises (SOEs) and increase the accessibility of government services. State-Owned Enterprises have failed to deliver public value rendering most public services inefficient and costly. Aim: This study seeks to establish the influence of intrapreneurship on the efficacy of SOEs in developing countries, using the case of SOEs in Zimbabwe. Setting: The study took place in Zimbabwe. Methods: A mixed research approach was adopted and a cross-sectional survey was used to collect data from managers and employees of 39 parastatals in Zimbabwe. Data collection instruments were questionnaires and interviews. Data collected from questionnaires were analysed using STATA version 12, whilst data from interviews were analysed using thematic analysis. Results: The study revealed that most SOEs have a poor Intrapreneurship Orientation, which negatively impacts on the performance of SOEs. Most SOEs generally have low innovation levels and have not developed services in line with customer demands. However, SOEs anchored in an intrapreneurial architecture were able to achieve greater public value through innovations which led to better service delivery and cost effectiveness. Conclusion: This study advances the notion of intrapreneurship and revealed that intrapreneurship is a strategic workplace activity which can be adopted to improve SOEs’ organisational performance. Contribution: This study provides empirical evidence of the use of intrapreneurship as a systematic mechanism that can improve organisational performance and assist SOEs in emerging economies to sustain their role as engines of economic growth.https://apsdpr.org/index.php/apsdpr/article/view/611intrapreneurshipintrapreneurial orientation (io)organisational performancepublic valueservice delivery
spellingShingle Lucy T. Chamba
Bobo Chazireni
Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
Africa’s Public Service Delivery & Performance Review
intrapreneurship
intrapreneurial orientation (io)
organisational performance
public value
service delivery
title Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
title_full Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
title_fullStr Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
title_full_unstemmed Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
title_short Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
title_sort intrapreneurship as a means of achieving the efficacy of state owned enterprises
topic intrapreneurship
intrapreneurial orientation (io)
organisational performance
public value
service delivery
url https://apsdpr.org/index.php/apsdpr/article/view/611
work_keys_str_mv AT lucytchamba intrapreneurshipasameansofachievingtheefficacyofstateownedenterprises
AT bobochazireni intrapreneurshipasameansofachievingtheefficacyofstateownedenterprises