The Balanced Scorecard Model: A Pattern of Performance management in Public sectors

The Balanced scorecard is a measurement model that expected to over come some of the deficiencies of traditional performance techniques. It gives a holistic view of the organizations by simultaneously looking at four important prespectives (financial, customer, internal process, innovation and Learn...

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Main Authors: seyed mehdi alvaani, mirali seyed naghavi
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2016-08-01
Series:مطالعات مدیریت بهبود و تحول
Online Access:https://jmsd.atu.ac.ir/article_4979_e94a1aa04cf968cca80dfbdecf99e978.pdf
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author seyed mehdi alvaani
mirali seyed naghavi
author_facet seyed mehdi alvaani
mirali seyed naghavi
author_sort seyed mehdi alvaani
collection DOAJ
description The Balanced scorecard is a measurement model that expected to over come some of the deficiencies of traditional performance techniques. It gives a holistic view of the organizations by simultaneously looking at four important prespectives (financial, customer, internal process, innovation and Learning). In this article; we reviewed the literature on the Balanced scorecard, it's origins and principles, strenghs and weaknesses. Finally, It has been said that the BSC could have many important applications in public Administration
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spelling doaj.art-b3e7775ca238456e861492bcb6906b022023-12-19T06:32:48ZfasAllameh Tabataba'i University Pressمطالعات مدیریت بهبود و تحول2251-80372476-59882016-08-011037.383184979The Balanced Scorecard Model: A Pattern of Performance management in Public sectorsseyed mehdi alvaani0mirali seyed naghavi1هیئت علمی دانشگاه علامه طباطباییدانشجوی دانشگاه علامه طباطاییThe Balanced scorecard is a measurement model that expected to over come some of the deficiencies of traditional performance techniques. It gives a holistic view of the organizations by simultaneously looking at four important prespectives (financial, customer, internal process, innovation and Learning). In this article; we reviewed the literature on the Balanced scorecard, it's origins and principles, strenghs and weaknesses. Finally, It has been said that the BSC could have many important applications in public Administrationhttps://jmsd.atu.ac.ir/article_4979_e94a1aa04cf968cca80dfbdecf99e978.pdf
spellingShingle seyed mehdi alvaani
mirali seyed naghavi
The Balanced Scorecard Model: A Pattern of Performance management in Public sectors
مطالعات مدیریت بهبود و تحول
title The Balanced Scorecard Model: A Pattern of Performance management in Public sectors
title_full The Balanced Scorecard Model: A Pattern of Performance management in Public sectors
title_fullStr The Balanced Scorecard Model: A Pattern of Performance management in Public sectors
title_full_unstemmed The Balanced Scorecard Model: A Pattern of Performance management in Public sectors
title_short The Balanced Scorecard Model: A Pattern of Performance management in Public sectors
title_sort balanced scorecard model a pattern of performance management in public sectors
url https://jmsd.atu.ac.ir/article_4979_e94a1aa04cf968cca80dfbdecf99e978.pdf
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AT miraliseyednaghavi balancedscorecardmodelapatternofperformancemanagementinpublicsectors