An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed Forces
Organizations are adapting to new and demanding changes in the digital economy. One of the ways to respond to the challenges is through quality improvement. In a military context, organizations such as the Military Armed Forces of Malaysia (MAF) has deployed, among others, the 5S quality management...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
UNITAR International University
2021-06-01
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| Series: | Asian Journal of Social Science Research |
| Subjects: | |
| Online Access: | https://ajssr.unitar.my/doc/vol3i1/21030102.pdf |
| _version_ | 1811309761156612096 |
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| author | Cheng Liang Tsai Khairil Anuar Muhammed Hafiz Noor Raihan Ab Hamid Chong Kim Loy |
| author_facet | Cheng Liang Tsai Khairil Anuar Muhammed Hafiz Noor Raihan Ab Hamid Chong Kim Loy |
| author_sort | Cheng Liang Tsai |
| collection | DOAJ |
| description | Organizations are adapting to new and demanding changes in the digital economy. One of the ways to respond to the challenges is through quality improvement. In a military context, organizations such as the Military Armed Forces of Malaysia (MAF) has deployed, among others, the 5S quality management tool. Many believe that the success of quality management depends largely on the "people" of the organization. This study explores employees' perception of 5S practices within MAF and seeks to find answers to the main question, "how would MAF improve employees' involvement in 5S practices?". Data were collected from MAF personnel through interviews to meet the research objectives. Results from the qualitative study reveal five perceived important elements that would drive employees' active participation in 5S. We discuss the implications for military managers and future directions of research. |
| first_indexed | 2024-04-13T09:47:54Z |
| format | Article |
| id | doaj.art-b47058bd65ce4cc6ba584b33999c5bc8 |
| institution | Directory Open Access Journal |
| issn | 2600-9706 |
| language | English |
| last_indexed | 2024-04-13T09:47:54Z |
| publishDate | 2021-06-01 |
| publisher | UNITAR International University |
| record_format | Article |
| series | Asian Journal of Social Science Research |
| spelling | doaj.art-b47058bd65ce4cc6ba584b33999c5bc82022-12-22T02:51:42ZengUNITAR International UniversityAsian Journal of Social Science Research2600-97062021-06-01311223An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed ForcesCheng Liang TsaiKhairil Anuar Muhammed HafizNoor Raihan Ab HamidChong Kim LoyOrganizations are adapting to new and demanding changes in the digital economy. One of the ways to respond to the challenges is through quality improvement. In a military context, organizations such as the Military Armed Forces of Malaysia (MAF) has deployed, among others, the 5S quality management tool. Many believe that the success of quality management depends largely on the "people" of the organization. This study explores employees' perception of 5S practices within MAF and seeks to find answers to the main question, "how would MAF improve employees' involvement in 5S practices?". Data were collected from MAF personnel through interviews to meet the research objectives. Results from the qualitative study reveal five perceived important elements that would drive employees' active participation in 5S. We discuss the implications for military managers and future directions of research.https://ajssr.unitar.my/doc/vol3i1/21030102.pdf5squality managementmilitaryquality practicesemployee involvement |
| spellingShingle | Cheng Liang Tsai Khairil Anuar Muhammed Hafiz Noor Raihan Ab Hamid Chong Kim Loy An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed Forces Asian Journal of Social Science Research 5s quality management military quality practices employee involvement |
| title | An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed Forces |
| title_full | An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed Forces |
| title_fullStr | An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed Forces |
| title_full_unstemmed | An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed Forces |
| title_short | An exploratory study of employees’ involvement in 5s quality practices of Malaysia Armed Forces |
| title_sort | exploratory study of employees involvement in 5s quality practices of malaysia armed forces |
| topic | 5s quality management military quality practices employee involvement |
| url | https://ajssr.unitar.my/doc/vol3i1/21030102.pdf |
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