Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators
AbstractThis study aims to estimate the effect of corporate governance on the performance of commercial banks in Vietnam. By using the qualitative method (interview and survey of experts) and the quantitative method (PLS-SEM data analysis using SmartPLS4), the findings confirm the direct effect of c...
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2024-12-01
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| Series: | Cogent Business & Management |
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| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2024.2336654 |
| _version_ | 1797225368750391296 |
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| author | Quoc Trung Nguyen Kim |
| author_facet | Quoc Trung Nguyen Kim |
| author_sort | Quoc Trung Nguyen Kim |
| collection | DOAJ |
| description | AbstractThis study aims to estimate the effect of corporate governance on the performance of commercial banks in Vietnam. By using the qualitative method (interview and survey of experts) and the quantitative method (PLS-SEM data analysis using SmartPLS4), the findings confirm the direct effect of corporate governance on corporate social responsibility (CSR). In addition, this study highlights the indirect correlation between CSR and bank performance via two mediators: customer satisfaction and environmental performance. Based on these findings, commercial bank managers must recognize the significance of corporate governance and CSR and implement effective corporate governance mechanisms to enhance practical performance. |
| first_indexed | 2024-04-24T14:07:54Z |
| format | Article |
| id | doaj.art-b4853f3925d44b728db3a15df2a6ae15 |
| institution | Directory Open Access Journal |
| issn | 2331-1975 |
| language | English |
| last_indexed | 2024-04-24T14:07:54Z |
| publishDate | 2024-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Business & Management |
| spelling | doaj.art-b4853f3925d44b728db3a15df2a6ae152024-04-03T10:00:59ZengTaylor & Francis GroupCogent Business & Management2331-19752024-12-0111110.1080/23311975.2024.2336654Corporate governance, corporate social responsibility and bank performance in Vietnam with mediatorsQuoc Trung Nguyen Kim0University of Finance—Marketing, VietnamAbstractThis study aims to estimate the effect of corporate governance on the performance of commercial banks in Vietnam. By using the qualitative method (interview and survey of experts) and the quantitative method (PLS-SEM data analysis using SmartPLS4), the findings confirm the direct effect of corporate governance on corporate social responsibility (CSR). In addition, this study highlights the indirect correlation between CSR and bank performance via two mediators: customer satisfaction and environmental performance. Based on these findings, commercial bank managers must recognize the significance of corporate governance and CSR and implement effective corporate governance mechanisms to enhance practical performance.https://www.tandfonline.com/doi/10.1080/23311975.2024.2336654Bank performancecorporate governanceCSRcustomer satisfactionenvironmental performanceVietnam |
| spellingShingle | Quoc Trung Nguyen Kim Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators Cogent Business & Management Bank performance corporate governance CSR customer satisfaction environmental performance Vietnam |
| title | Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators |
| title_full | Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators |
| title_fullStr | Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators |
| title_full_unstemmed | Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators |
| title_short | Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators |
| title_sort | corporate governance corporate social responsibility and bank performance in vietnam with mediators |
| topic | Bank performance corporate governance CSR customer satisfaction environmental performance Vietnam |
| url | https://www.tandfonline.com/doi/10.1080/23311975.2024.2336654 |
| work_keys_str_mv | AT quoctrungnguyenkim corporategovernancecorporatesocialresponsibilityandbankperformanceinvietnamwithmediators |