Demographics and Social Factors Associated With Persistent Nonuse of Video Appointments at a Multisite Health Care Institution: Cross-Sectional Study - Pravesh Sharma; Celia Kamath; Tabetha A Brockman; Anne Roche; Pamela Sinicrope; Ruoxiang Jiang; Paul A Decker; Vanessa Pazdernik; Christi Patten (JMIR Formative Research, 2024)