Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials: a PLS–SEM study on Alodokter application

Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials: a PLS–SEM study on Alodokter application

Abstract Telemedicine has become increasingly important in healthcare, especially with the COVID-19 pandemic. Despite, Younger generations are more fluent in using technology, previous study shows that older generations (Gen-X) are more satisfied in using telemedicine compared to younger generations...

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Bibliographic Details
Main Authors: Eka Pramudita, Hendra Achmadi, Hansa Nurhaida
Format: Article
Language:English
Published: SpringerOpen 2023-10-01
Series:Journal of Innovation and Entrepreneurship
Subjects:
User satisfaction
Behavioral intention
Telemedicine
UTAUT2
Online Access:https://doi.org/10.1186/s13731-023-00336-6

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