Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan

Bureaucratic organizational structure (OS) is perceived as an impediment to employees’ positive behavior including their knowledge-sharing behavior. This study investigates the role of formal, centralized and hierarchal OS in shaping the knowledge sharing behavior of public employees. It investigate...

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Main Authors: Quratulain Amber, Mansoor Ahmad, Iram A. Khan, Fakhar Abbas Hashmi
Format: Article
Language:English
Published: Taylor & Francis Group 2019-01-01
Series:Cogent Business & Management
Subjects:
Online Access:http://dx.doi.org/10.1080/23311975.2019.1685445
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author Quratulain Amber
Mansoor Ahmad
Iram A. Khan
Fakhar Abbas Hashmi
author_facet Quratulain Amber
Mansoor Ahmad
Iram A. Khan
Fakhar Abbas Hashmi
author_sort Quratulain Amber
collection DOAJ
description Bureaucratic organizational structure (OS) is perceived as an impediment to employees’ positive behavior including their knowledge-sharing behavior. This study investigates the role of formal, centralized and hierarchal OS in shaping the knowledge sharing behavior of public employees. It investigates the mediation role of social dilemma, i.e., a clash between self and collective interests. Cross-sectional data are collected from 309 executive employees of five federal ministries in Pakistan. The results confirm that formal and centralized OS receive significant positive association, whereas hierarchal OS receives a significant negative association with employees’ knowledge-sharing behavior. Partial negative mediation role of the social dilemma is also evident from the results. It implies that employees prefer to pursue self-interest when they find a clash between self and collective interests. Therefore, the study suggests concrete measures in human resource policies and practices that may improve the ethical environment of public sector institutions.
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spelling doaj.art-b5889787428a43baa2bb914e4a72ebae2022-12-21T22:54:37ZengTaylor & Francis GroupCogent Business & Management2331-19752019-01-016110.1080/23311975.2019.16854451685445Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in PakistanQuratulain Amber0Mansoor Ahmad1Iram A. Khan2Fakhar Abbas Hashmi3COMSATS University IslamabadCOMSATS University IslamabadAuditor General PakistanPakistan Bureau of StatisticsBureaucratic organizational structure (OS) is perceived as an impediment to employees’ positive behavior including their knowledge-sharing behavior. This study investigates the role of formal, centralized and hierarchal OS in shaping the knowledge sharing behavior of public employees. It investigates the mediation role of social dilemma, i.e., a clash between self and collective interests. Cross-sectional data are collected from 309 executive employees of five federal ministries in Pakistan. The results confirm that formal and centralized OS receive significant positive association, whereas hierarchal OS receives a significant negative association with employees’ knowledge-sharing behavior. Partial negative mediation role of the social dilemma is also evident from the results. It implies that employees prefer to pursue self-interest when they find a clash between self and collective interests. Therefore, the study suggests concrete measures in human resource policies and practices that may improve the ethical environment of public sector institutions.http://dx.doi.org/10.1080/23311975.2019.1685445knowledge sharingred tapegreen tapepublic sectorsocial dilemmabureaucratic organizational structurepakistan
spellingShingle Quratulain Amber
Mansoor Ahmad
Iram A. Khan
Fakhar Abbas Hashmi
Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan
Cogent Business & Management
knowledge sharing
red tape
green tape
public sector
social dilemma
bureaucratic organizational structure
pakistan
title Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan
title_full Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan
title_fullStr Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan
title_full_unstemmed Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan
title_short Knowledge sharing and social dilemma in bureaucratic organizations: Evidence from public sector in Pakistan
title_sort knowledge sharing and social dilemma in bureaucratic organizations evidence from public sector in pakistan
topic knowledge sharing
red tape
green tape
public sector
social dilemma
bureaucratic organizational structure
pakistan
url http://dx.doi.org/10.1080/23311975.2019.1685445
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AT iramakhan knowledgesharingandsocialdilemmainbureaucraticorganizationsevidencefrompublicsectorinpakistan
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