Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative Study

<i>Background and Objective</i>: Despite the increasing treatment options for patients with metastatic breast cancer (MBC), unmet needs remain common, especially in low and middle-income countries where resources are limited and MBC patients face many challenges. They often join support...

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Main Authors: Aravinthan Kadravello, Seng-Beng Tan, Gwo-Fuang Ho, Ranjit Kaur, Cheng-Har Yip
Format: Article
Language:English
Published: MDPI AG 2021-07-01
Series:Medicina
Subjects:
Online Access:https://www.mdpi.com/1648-9144/57/7/693
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author Aravinthan Kadravello
Seng-Beng Tan
Gwo-Fuang Ho
Ranjit Kaur
Cheng-Har Yip
author_facet Aravinthan Kadravello
Seng-Beng Tan
Gwo-Fuang Ho
Ranjit Kaur
Cheng-Har Yip
author_sort Aravinthan Kadravello
collection DOAJ
description <i>Background and Objective</i>: Despite the increasing treatment options for patients with metastatic breast cancer (MBC), unmet needs remain common, especially in low and middle-income countries where resources are limited and MBC patients face many challenges. They often join support groups to cope with their unmet needs. Currently, many MBC patients connect with each other via online support group in view of the constant availability of support and rapid information exchange. The objective of this study is to determine the unmet needs of women with MBC from an online support group. <i>Material and Methods</i>: Messages in an online support group of twenty-two MBC patients over a period of three years from August 2016 till August 2019 were thematically analyzed. <i>Results</i>: Three themes were generated, (1) unmet information needs (2) unmet financial needs (3) unmet support needs. Women needed information on side effects of treatment, new treatment options and availability of clinical trials. Although Malaysia has universal health care coverage, access to treatment remains a major challenge. When treatment was not available in the public hospitals, or waiting lists were too long, women were forced to seek treatment in private hospitals, incurring financial catastrophe. Insufficient private insurance and inadequate social security payments force many women to consider stopping treatment. Women felt that they were not getting support from their clinicians in the public sector, who were quick to stop active treatment and advise palliation. On the other hand, clinicians in the private sector advise expensive treatment beyond the financial capability of the patients. Women with families also face the challenge of managing their family and household in addition to coping with their illness. <i>Conclusions</i>: There is a need for healthcare professionals, policy makers, and civil society to better address the needs of MBC patients through patient-centered, multidisciplinary and multi-organizational collaboration.
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spelling doaj.art-b5ab4927a864423ab7172be3c7fd10222023-11-22T04:21:13ZengMDPI AGMedicina1010-660X1648-91442021-07-0157769310.3390/medicina57070693Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative StudyAravinthan Kadravello0Seng-Beng Tan1Gwo-Fuang Ho2Ranjit Kaur3Cheng-Har Yip4Breast Cancer Welfare Association Malaysia, Petaling Jaya 46200, MalaysiaFaculty of Medicine, University Malaya Medical Centre, Kuala Lumpur 59100, MalaysiaFaculty of Medicine, University Malaya Medical Centre, Kuala Lumpur 59100, MalaysiaBreast Cancer Welfare Association Malaysia, Petaling Jaya 46200, MalaysiaBreast Centre, Subang Jaya Medical Centre, Subang Jaya 47500, Malaysia<i>Background and Objective</i>: Despite the increasing treatment options for patients with metastatic breast cancer (MBC), unmet needs remain common, especially in low and middle-income countries where resources are limited and MBC patients face many challenges. They often join support groups to cope with their unmet needs. Currently, many MBC patients connect with each other via online support group in view of the constant availability of support and rapid information exchange. The objective of this study is to determine the unmet needs of women with MBC from an online support group. <i>Material and Methods</i>: Messages in an online support group of twenty-two MBC patients over a period of three years from August 2016 till August 2019 were thematically analyzed. <i>Results</i>: Three themes were generated, (1) unmet information needs (2) unmet financial needs (3) unmet support needs. Women needed information on side effects of treatment, new treatment options and availability of clinical trials. Although Malaysia has universal health care coverage, access to treatment remains a major challenge. When treatment was not available in the public hospitals, or waiting lists were too long, women were forced to seek treatment in private hospitals, incurring financial catastrophe. Insufficient private insurance and inadequate social security payments force many women to consider stopping treatment. Women felt that they were not getting support from their clinicians in the public sector, who were quick to stop active treatment and advise palliation. On the other hand, clinicians in the private sector advise expensive treatment beyond the financial capability of the patients. Women with families also face the challenge of managing their family and household in addition to coping with their illness. <i>Conclusions</i>: There is a need for healthcare professionals, policy makers, and civil society to better address the needs of MBC patients through patient-centered, multidisciplinary and multi-organizational collaboration.https://www.mdpi.com/1648-9144/57/7/693unmet needsmetastatic breast cancerlow and middle-income countries
spellingShingle Aravinthan Kadravello
Seng-Beng Tan
Gwo-Fuang Ho
Ranjit Kaur
Cheng-Har Yip
Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative Study
Medicina
unmet needs
metastatic breast cancer
low and middle-income countries
title Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative Study
title_full Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative Study
title_fullStr Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative Study
title_full_unstemmed Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative Study
title_short Exploring Unmet Needs from an Online Metastatic Breast Cancer Support Group: A Qualitative Study
title_sort exploring unmet needs from an online metastatic breast cancer support group a qualitative study
topic unmet needs
metastatic breast cancer
low and middle-income countries
url https://www.mdpi.com/1648-9144/57/7/693
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