Emergency room visualization dashboard user satisfaction in Saudi Arabia
Visualization dashboards are used in the emergency room (ER) to provide employees with continuous access to vital patient information. Royal Commission Hospital in Jubail decided to implement an electronic dashboard in the ER, to improve the visibility of patient data. An electronic survey was admin...
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Format: | Article |
Language: | English |
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Elsevier
2020-01-01
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Series: | Informatics in Medicine Unlocked |
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Online Access: | http://www.sciencedirect.com/science/article/pii/S2352914820306444 |
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author | Doaa Alhabib Arwa Alumarn Saja Alrayes |
author_facet | Doaa Alhabib Arwa Alumarn Saja Alrayes |
author_sort | Doaa Alhabib |
collection | DOAJ |
description | Visualization dashboards are used in the emergency room (ER) to provide employees with continuous access to vital patient information. Royal Commission Hospital in Jubail decided to implement an electronic dashboard in the ER, to improve the visibility of patient data. An electronic survey was administered to measure the end-user satisfaction with the dashboard among all physicians, nurses, and receptionists working in the ER, for which 51 responses were received. Generally, the staff was satisfied with the use of electronic dashboards in the ER. User satisfaction was positively correlated with the perceived impact of the dashboard's use on the efficiency of work and the quality of care. This study shows positive end-user interaction and satisfaction with electronic ER dashboards, which future studies can link to improved patient care. |
first_indexed | 2024-12-14T17:38:50Z |
format | Article |
id | doaj.art-b5ab6c2f0d064b128c443c4a222755eb |
institution | Directory Open Access Journal |
issn | 2352-9148 |
language | English |
last_indexed | 2024-12-14T17:38:50Z |
publishDate | 2020-01-01 |
publisher | Elsevier |
record_format | Article |
series | Informatics in Medicine Unlocked |
spelling | doaj.art-b5ab6c2f0d064b128c443c4a222755eb2022-12-21T22:52:53ZengElsevierInformatics in Medicine Unlocked2352-91482020-01-0121100493Emergency room visualization dashboard user satisfaction in Saudi ArabiaDoaa Alhabib0Arwa Alumarn1Saja Alrayes2Imam Abdulrahman bin Faisal University, Dammam, Saudi Arabia; Royal Commission Hospital, Saudi Arabia; Corresponding author. Imam Abdulrahman bin Faisal University, Dammam, Saudi Arabia.Imam Abdulrahman bin Faisal University, Dammam, Saudi ArabiaImam Abdulrahman bin Faisal University, Dammam, Saudi ArabiaVisualization dashboards are used in the emergency room (ER) to provide employees with continuous access to vital patient information. Royal Commission Hospital in Jubail decided to implement an electronic dashboard in the ER, to improve the visibility of patient data. An electronic survey was administered to measure the end-user satisfaction with the dashboard among all physicians, nurses, and receptionists working in the ER, for which 51 responses were received. Generally, the staff was satisfied with the use of electronic dashboards in the ER. User satisfaction was positively correlated with the perceived impact of the dashboard's use on the efficiency of work and the quality of care. This study shows positive end-user interaction and satisfaction with electronic ER dashboards, which future studies can link to improved patient care.http://www.sciencedirect.com/science/article/pii/S2352914820306444Electronic dashboardEmergency roomQuality improvement |
spellingShingle | Doaa Alhabib Arwa Alumarn Saja Alrayes Emergency room visualization dashboard user satisfaction in Saudi Arabia Informatics in Medicine Unlocked Electronic dashboard Emergency room Quality improvement |
title | Emergency room visualization dashboard user satisfaction in Saudi Arabia |
title_full | Emergency room visualization dashboard user satisfaction in Saudi Arabia |
title_fullStr | Emergency room visualization dashboard user satisfaction in Saudi Arabia |
title_full_unstemmed | Emergency room visualization dashboard user satisfaction in Saudi Arabia |
title_short | Emergency room visualization dashboard user satisfaction in Saudi Arabia |
title_sort | emergency room visualization dashboard user satisfaction in saudi arabia |
topic | Electronic dashboard Emergency room Quality improvement |
url | http://www.sciencedirect.com/science/article/pii/S2352914820306444 |
work_keys_str_mv | AT doaaalhabib emergencyroomvisualizationdashboardusersatisfactioninsaudiarabia AT arwaalumarn emergencyroomvisualizationdashboardusersatisfactioninsaudiarabia AT sajaalrayes emergencyroomvisualizationdashboardusersatisfactioninsaudiarabia |