Emergency room visualization dashboard user satisfaction in Saudi Arabia

Visualization dashboards are used in the emergency room (ER) to provide employees with continuous access to vital patient information. Royal Commission Hospital in Jubail decided to implement an electronic dashboard in the ER, to improve the visibility of patient data. An electronic survey was admin...

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Bibliographic Details
Main Authors: Doaa Alhabib, Arwa Alumarn, Saja Alrayes
Format: Article
Language:English
Published: Elsevier 2020-01-01
Series:Informatics in Medicine Unlocked
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2352914820306444
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author Doaa Alhabib
Arwa Alumarn
Saja Alrayes
author_facet Doaa Alhabib
Arwa Alumarn
Saja Alrayes
author_sort Doaa Alhabib
collection DOAJ
description Visualization dashboards are used in the emergency room (ER) to provide employees with continuous access to vital patient information. Royal Commission Hospital in Jubail decided to implement an electronic dashboard in the ER, to improve the visibility of patient data. An electronic survey was administered to measure the end-user satisfaction with the dashboard among all physicians, nurses, and receptionists working in the ER, for which 51 responses were received. Generally, the staff was satisfied with the use of electronic dashboards in the ER. User satisfaction was positively correlated with the perceived impact of the dashboard's use on the efficiency of work and the quality of care. This study shows positive end-user interaction and satisfaction with electronic ER dashboards, which future studies can link to improved patient care.
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spelling doaj.art-b5ab6c2f0d064b128c443c4a222755eb2022-12-21T22:52:53ZengElsevierInformatics in Medicine Unlocked2352-91482020-01-0121100493Emergency room visualization dashboard user satisfaction in Saudi ArabiaDoaa Alhabib0Arwa Alumarn1Saja Alrayes2Imam Abdulrahman bin Faisal University, Dammam, Saudi Arabia; Royal Commission Hospital, Saudi Arabia; Corresponding author. Imam Abdulrahman bin Faisal University, Dammam, Saudi Arabia.Imam Abdulrahman bin Faisal University, Dammam, Saudi ArabiaImam Abdulrahman bin Faisal University, Dammam, Saudi ArabiaVisualization dashboards are used in the emergency room (ER) to provide employees with continuous access to vital patient information. Royal Commission Hospital in Jubail decided to implement an electronic dashboard in the ER, to improve the visibility of patient data. An electronic survey was administered to measure the end-user satisfaction with the dashboard among all physicians, nurses, and receptionists working in the ER, for which 51 responses were received. Generally, the staff was satisfied with the use of electronic dashboards in the ER. User satisfaction was positively correlated with the perceived impact of the dashboard's use on the efficiency of work and the quality of care. This study shows positive end-user interaction and satisfaction with electronic ER dashboards, which future studies can link to improved patient care.http://www.sciencedirect.com/science/article/pii/S2352914820306444Electronic dashboardEmergency roomQuality improvement
spellingShingle Doaa Alhabib
Arwa Alumarn
Saja Alrayes
Emergency room visualization dashboard user satisfaction in Saudi Arabia
Informatics in Medicine Unlocked
Electronic dashboard
Emergency room
Quality improvement
title Emergency room visualization dashboard user satisfaction in Saudi Arabia
title_full Emergency room visualization dashboard user satisfaction in Saudi Arabia
title_fullStr Emergency room visualization dashboard user satisfaction in Saudi Arabia
title_full_unstemmed Emergency room visualization dashboard user satisfaction in Saudi Arabia
title_short Emergency room visualization dashboard user satisfaction in Saudi Arabia
title_sort emergency room visualization dashboard user satisfaction in saudi arabia
topic Electronic dashboard
Emergency room
Quality improvement
url http://www.sciencedirect.com/science/article/pii/S2352914820306444
work_keys_str_mv AT doaaalhabib emergencyroomvisualizationdashboardusersatisfactioninsaudiarabia
AT arwaalumarn emergencyroomvisualizationdashboardusersatisfactioninsaudiarabia
AT sajaalrayes emergencyroomvisualizationdashboardusersatisfactioninsaudiarabia