Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania
The paper investigates the extent to which Romania’s largest travel agencies adopt and implement corporate social responsibility (CSR) policies, correlating these findings with their business performance reflected by their net turnover and net profit. In order to evaluate the level of CSR policies a...
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| Format: | Article |
| Language: | English |
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Faculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations)
2015-12-01
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| Series: | Tržište |
| Subjects: | |
| Online Access: | http://hrcak.srce.hr/file/222596 |
| _version_ | 1819206698490920960 |
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| author | Ovidiu-Ioan Moisescu |
| author_facet | Ovidiu-Ioan Moisescu |
| author_sort | Ovidiu-Ioan Moisescu |
| collection | DOAJ |
| description | The paper investigates the extent to which Romania’s largest travel agencies adopt and implement corporate social responsibility (CSR) policies, correlating these findings with their business performance reflected by their net turnover and net profit. In order to evaluate the level of CSR policies adoption and implementation, an online survey was conducted among top managers from each travel agency. The questionnaire comprised several sets of items reflecting workplace, environmental, marketplace, community, and, respectively, company values policies. Our results point to the fact that the CSR policies adopted and implemented to the highest degree are those concerning the marketplace, while the least embraced CSR policies refer to the environment. Our findings also suggest that there are several CSR policies which are adopted and implemented to a higher degree by larger travel agencies in terms of net turnover, while some other CSR policies are adopted more thoroughly by smaller ones. The results also indicate positive correlations between the profitability of travel agencies and the adoption and implementation of certain CSR policies. Last but not least, our research suggests that marketplace policies adoption and implementation could have a significant positive impact on business performance of travel agencies in terms of both net turnover and net profitability. |
| first_indexed | 2024-12-23T05:11:44Z |
| format | Article |
| id | doaj.art-b60beb05e7684ab1bb941d9a5771a875 |
| institution | Directory Open Access Journal |
| issn | 0353-4790 |
| language | English |
| last_indexed | 2024-12-23T05:11:44Z |
| publishDate | 2015-12-01 |
| publisher | Faculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations) |
| record_format | Article |
| series | Tržište |
| spelling | doaj.art-b60beb05e7684ab1bb941d9a5771a8752022-12-21T17:58:56ZengFaculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations)Tržište0353-47902015-12-01272203220Adopting and Implementing CSR Policies in Travel Agency Business: The Case of RomaniaOvidiu-Ioan Moisescu0Faculty of Economics and Business Administration, Babeș-Bolyai UniversityThe paper investigates the extent to which Romania’s largest travel agencies adopt and implement corporate social responsibility (CSR) policies, correlating these findings with their business performance reflected by their net turnover and net profit. In order to evaluate the level of CSR policies adoption and implementation, an online survey was conducted among top managers from each travel agency. The questionnaire comprised several sets of items reflecting workplace, environmental, marketplace, community, and, respectively, company values policies. Our results point to the fact that the CSR policies adopted and implemented to the highest degree are those concerning the marketplace, while the least embraced CSR policies refer to the environment. Our findings also suggest that there are several CSR policies which are adopted and implemented to a higher degree by larger travel agencies in terms of net turnover, while some other CSR policies are adopted more thoroughly by smaller ones. The results also indicate positive correlations between the profitability of travel agencies and the adoption and implementation of certain CSR policies. Last but not least, our research suggests that marketplace policies adoption and implementation could have a significant positive impact on business performance of travel agencies in terms of both net turnover and net profitability.http://hrcak.srce.hr/file/222596CSR policiesnet turnovernet profittravel agenciestourism distributionRomania |
| spellingShingle | Ovidiu-Ioan Moisescu Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania Tržište CSR policies net turnover net profit travel agencies tourism distribution Romania |
| title | Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania |
| title_full | Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania |
| title_fullStr | Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania |
| title_full_unstemmed | Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania |
| title_short | Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania |
| title_sort | adopting and implementing csr policies in travel agency business the case of romania |
| topic | CSR policies net turnover net profit travel agencies tourism distribution Romania |
| url | http://hrcak.srce.hr/file/222596 |
| work_keys_str_mv | AT ovidiuioanmoisescu adoptingandimplementingcsrpoliciesintravelagencybusinessthecaseofromania |