Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel market
During the COVID-19 pandemic the international outbound travel market from Ireland collapsed, declining at one point by 94%. This case study paper explores the environment which framed the collapse in travel, positioning it as one of conflict and chaos. The main objective is to document and analyse...
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Format: | Article |
Language: | English |
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WSB Poznań
2021-11-01
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Series: | Studia Periegetica |
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Online Access: | http://studia-periegetica.com/gicid/01.3001.0015.6391 |
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author | Tony Johnston |
author_facet | Tony Johnston |
author_sort | Tony Johnston |
collection | DOAJ |
description | During the COVID-19 pandemic the international outbound travel market from Ireland collapsed, declining at one point by 94%. This case study paper explores the environment which framed the collapse in travel, positioning it as one of conflict and chaos. The main objective is to document and analyse the legal, industry and societal factors which may have contributed to the collapse, identifying the key regulations, decisions, metrics, and societal responses, and exploring their intersection with outbound tourism. Three areas of inquiry are explored, namely: 1) the legal instruments used by government to restrict travel, 2) operational decisions made by industry, and 3) societal and media response to the pandemic. Three findings are presented from the desk research. First, it is suggested that the conflicting agendas of government and public health, the mainstream media and the travel industry would be more effectively dealt with in private as opposed to via news articles, social media arguments, and openly published letters. Second, clarity of communication from all three bodies needs improvement due to its impact on consumer confidence. Finally, the article proposes lessons for government in relation to future crisis management situations regarding outbound travel.
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first_indexed | 2024-04-12T13:28:29Z |
format | Article |
id | doaj.art-b61b47b187ec434d927e1c8d6f9fa2d1 |
institution | Directory Open Access Journal |
issn | 1897-9262 |
language | English |
last_indexed | 2024-04-12T13:28:29Z |
publishDate | 2021-11-01 |
publisher | WSB Poznań |
record_format | Article |
series | Studia Periegetica |
spelling | doaj.art-b61b47b187ec434d927e1c8d6f9fa2d12022-12-22T03:31:14ZengWSB PoznańStudia Periegetica1897-92622021-11-013538710810.5604/01.3001.0015.639101.3001.0015.6391Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel marketTony Johnston0Technological University of the Shannon (Ireland) Department Hospitlaity, Tourism and LeisureDuring the COVID-19 pandemic the international outbound travel market from Ireland collapsed, declining at one point by 94%. This case study paper explores the environment which framed the collapse in travel, positioning it as one of conflict and chaos. The main objective is to document and analyse the legal, industry and societal factors which may have contributed to the collapse, identifying the key regulations, decisions, metrics, and societal responses, and exploring their intersection with outbound tourism. Three areas of inquiry are explored, namely: 1) the legal instruments used by government to restrict travel, 2) operational decisions made by industry, and 3) societal and media response to the pandemic. Three findings are presented from the desk research. First, it is suggested that the conflicting agendas of government and public health, the mainstream media and the travel industry would be more effectively dealt with in private as opposed to via news articles, social media arguments, and openly published letters. Second, clarity of communication from all three bodies needs improvement due to its impact on consumer confidence. Finally, the article proposes lessons for government in relation to future crisis management situations regarding outbound travel. http://studia-periegetica.com/gicid/01.3001.0015.6391IrelandCOVID-19crisis managementmedia and societygovernancerestrictions |
spellingShingle | Tony Johnston Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel market Studia Periegetica Ireland COVID-19 crisis management media and society governance restrictions |
title | Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel market |
title_full | Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel market |
title_fullStr | Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel market |
title_full_unstemmed | Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel market |
title_short | Conflict and chaos: A case study of Ireland’s COVID-19 outbound travel market |
title_sort | conflict and chaos a case study of ireland s covid 19 outbound travel market |
topic | Ireland COVID-19 crisis management media and society governance restrictions |
url | http://studia-periegetica.com/gicid/01.3001.0015.6391 |
work_keys_str_mv | AT tonyjohnston conflictandchaosacasestudyofirelandscovid19outboundtravelmarket |