Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.

INTRODUCTION:Understanding the potential determinants of community healthcare seeking behaviour helps in improving healthcare utilisation and health outcomes within different populations. This in turn will aid the development of healthcare policies and planning for prevention, early diagnosis and ma...

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Main Authors: Ming Tsuey Lim, Yvonne Mei Fong Lim, Seng Fah Tong, Sheamini Sivasampu
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2019-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0224260
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author Ming Tsuey Lim
Yvonne Mei Fong Lim
Seng Fah Tong
Sheamini Sivasampu
author_facet Ming Tsuey Lim
Yvonne Mei Fong Lim
Seng Fah Tong
Sheamini Sivasampu
author_sort Ming Tsuey Lim
collection DOAJ
description INTRODUCTION:Understanding the potential determinants of community healthcare seeking behaviour helps in improving healthcare utilisation and health outcomes within different populations. This in turn will aid the development of healthcare policies and planning for prevention, early diagnosis and management of health conditions. OBJECTIVE:To evaluate patients' perception of community healthcare seeking behaviour towards both acute and preventive physical and psychosocial health concerns by sex, age and type of primary care setting (as a proxy for affordability of healthcare). METHODS:A total of 3979 patients from 221 public and 239 private clinics in Malaysia were interviewed between June 2015 and February 2016 using a patient experience survey questionnaire from the Quality and Cost of Primary Care cross-sectional study. Multivariable logistic regression analysis adjusted for the complex survey design was used. RESULTS:After adjusting for covariates, more women than men perceived that most people would see their general practitioners for commonly consulted acute and preventive physical and some psychosocial health concerns such as stomach pain (adjusted odds ratio (AOR), 1.64; 95% confidence interval (CI), 1.22-2.21), sprained ankle (AOR, 1.29; 95% CI, 1.06-1.56), anxiety (AOR, 1.32; 95% CI, 1.12-1.55), domestic violence (AOR, 1.35; 95% CI, 1.13-1.62) and relationship problems (AOR, 1.24; 95% CI, 1.02-1.51). There were no significant differences in perceived healthcare seeking behaviour by age groups except for the removal of a wart (AOR, 1.41; 95% CI, 1.12-1.76). Patients who visited the public clinics had generally higher perception of community healthcare seeking behaviour for both acute and preventive physical and psychosocial health concerns compared to those who went to private clinics. CONCLUSIONS:Our findings showed that sex and healthcare affordability differences were present in perceived community healthcare seeking behaviour towards primary care services. Also perceived healthcare seeking behaviour were consistently lower for psychosocial health concerns compared to physical health concerns.
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spelling doaj.art-b62f9c0012e642148033682b0170fc982022-12-21T20:00:15ZengPublic Library of Science (PLoS)PLoS ONE1932-62032019-01-011410e022426010.1371/journal.pone.0224260Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.Ming Tsuey LimYvonne Mei Fong LimSeng Fah TongSheamini SivasampuINTRODUCTION:Understanding the potential determinants of community healthcare seeking behaviour helps in improving healthcare utilisation and health outcomes within different populations. This in turn will aid the development of healthcare policies and planning for prevention, early diagnosis and management of health conditions. OBJECTIVE:To evaluate patients' perception of community healthcare seeking behaviour towards both acute and preventive physical and psychosocial health concerns by sex, age and type of primary care setting (as a proxy for affordability of healthcare). METHODS:A total of 3979 patients from 221 public and 239 private clinics in Malaysia were interviewed between June 2015 and February 2016 using a patient experience survey questionnaire from the Quality and Cost of Primary Care cross-sectional study. Multivariable logistic regression analysis adjusted for the complex survey design was used. RESULTS:After adjusting for covariates, more women than men perceived that most people would see their general practitioners for commonly consulted acute and preventive physical and some psychosocial health concerns such as stomach pain (adjusted odds ratio (AOR), 1.64; 95% confidence interval (CI), 1.22-2.21), sprained ankle (AOR, 1.29; 95% CI, 1.06-1.56), anxiety (AOR, 1.32; 95% CI, 1.12-1.55), domestic violence (AOR, 1.35; 95% CI, 1.13-1.62) and relationship problems (AOR, 1.24; 95% CI, 1.02-1.51). There were no significant differences in perceived healthcare seeking behaviour by age groups except for the removal of a wart (AOR, 1.41; 95% CI, 1.12-1.76). Patients who visited the public clinics had generally higher perception of community healthcare seeking behaviour for both acute and preventive physical and psychosocial health concerns compared to those who went to private clinics. CONCLUSIONS:Our findings showed that sex and healthcare affordability differences were present in perceived community healthcare seeking behaviour towards primary care services. Also perceived healthcare seeking behaviour were consistently lower for psychosocial health concerns compared to physical health concerns.https://doi.org/10.1371/journal.pone.0224260
spellingShingle Ming Tsuey Lim
Yvonne Mei Fong Lim
Seng Fah Tong
Sheamini Sivasampu
Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.
PLoS ONE
title Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.
title_full Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.
title_fullStr Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.
title_full_unstemmed Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.
title_short Age, sex and primary care setting differences in patients' perception of community healthcare seeking behaviour towards health services.
title_sort age sex and primary care setting differences in patients perception of community healthcare seeking behaviour towards health services
url https://doi.org/10.1371/journal.pone.0224260
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