The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent

The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjo...

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Main Authors: Rabindra Ratan, Kelsey Earle, Sonny Rosenthal, Vivian Hsueh Hua Chen, Andrew Gambino, Gerard Goggin, Hallam Stevens, Benjamin Li, Kwan Min Lee
Format: Article
Language:English
Published: Elsevier 2021-01-01
Series:Computers in Human Behavior Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958821000245
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author Rabindra Ratan
Kelsey Earle
Sonny Rosenthal
Vivian Hsueh Hua Chen
Andrew Gambino
Gerard Goggin
Hallam Stevens
Benjamin Li
Kwan Min Lee
author_facet Rabindra Ratan
Kelsey Earle
Sonny Rosenthal
Vivian Hsueh Hua Chen
Andrew Gambino
Gerard Goggin
Hallam Stevens
Benjamin Li
Kwan Min Lee
author_sort Rabindra Ratan
collection DOAJ
description The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.
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spelling doaj.art-b63162b15cc24176a7136621de12eed02022-12-21T19:16:40ZengElsevierComputers in Human Behavior Reports2451-95882021-01-013100076The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intentRabindra Ratan0Kelsey Earle1Sonny Rosenthal2Vivian Hsueh Hua Chen3Andrew Gambino4Gerard Goggin5Hallam Stevens6Benjamin Li7Kwan Min Lee8Michigan State University, College of Communication Arts and Sciences, Department of Media and Information, 404 Wilson Road, East Lansing, MI, 44824, USA; Corresponding author. 404 Wilson Rd., Room 418, Communication Arts and Sciences Building Michigan State University, East Lansing, MI, 48824, USA.Michigan State University, College of Communication Arts and Sciences, Department of Communication, 404 Wilson Road, East Lansing, MI, 44824, USA; Corresponding author.Nanyang Technological University Singapore, Wee Kim Wee School of Communication and Information, 31 Nanyang Link, Singapore, 637718, SingaporeNanyang Technological University Singapore, Wee Kim Wee School of Communication and Information, 31 Nanyang Link, Singapore, 637718, SingaporePenn State University, Donald P. Bellisario College of Communications, 201 Carnegie Building, State College, PA, 16803, USANanyang Technological University Singapore, Wee Kim Wee School of Communication and Information, 31 Nanyang Link, Singapore, 637718, SingaporeNanyang Technological University Singapore, School of Humanities, 48 Nanyang Ave, Singapore, 639818, SingaporeNanyang Technological University Singapore, Wee Kim Wee School of Communication and Information, 31 Nanyang Link, Singapore, 637718, SingaporeNanyang Technological University Singapore, Wee Kim Wee School of Communication and Information, 31 Nanyang Link, Singapore, 637718, SingaporeThe present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.http://www.sciencedirect.com/science/article/pii/S2451958821000245SurveyMicromobilityMobile appse-scootersTechnology acceptance model
spellingShingle Rabindra Ratan
Kelsey Earle
Sonny Rosenthal
Vivian Hsueh Hua Chen
Andrew Gambino
Gerard Goggin
Hallam Stevens
Benjamin Li
Kwan Min Lee
The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent
Computers in Human Behavior Reports
Survey
Micromobility
Mobile apps
e-scooters
Technology acceptance model
title The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent
title_full The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent
title_fullStr The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent
title_full_unstemmed The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent
title_short The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent
title_sort digital medium of mobility is the message examining the influence of e scooter mobile app perceptions on e scooter use intent
topic Survey
Micromobility
Mobile apps
e-scooters
Technology acceptance model
url http://www.sciencedirect.com/science/article/pii/S2451958821000245
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