Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South Korea
This study investigates the mediating effect of communication competence in the relationship between compassion and patient-centered care (PCC) in clinical nurses. We used a descriptive research approach, and our sample comprised nurses (n = 204) with more than one year of experience in patient nurs...
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-10-01
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| Series: | Healthcare |
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| Online Access: | https://www.mdpi.com/2227-9032/10/10/2069 |
| _version_ | 1797407196328230912 |
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| author | Miri Jeong Kawoun Seo |
| author_facet | Miri Jeong Kawoun Seo |
| author_sort | Miri Jeong |
| collection | DOAJ |
| description | This study investigates the mediating effect of communication competence in the relationship between compassion and patient-centered care (PCC) in clinical nurses. We used a descriptive research approach, and our sample comprised nurses (n = 204) with more than one year of experience in patient nursing in a general hospital in South Korea. The data were collected between December 2020 and June 2021 and analyzed using descriptive statistics, <i>t</i>-tests, one-way analysis of variance, Pearson’s correlation coefficient analysis, and hierarchical multiple regression using SPSS 24.0. The Sobel test and PROCESS macro in SPSS were applied to verify the mediating effect. The mean scores for communication competence, compassion, and PCC were 3.67 ± 0.42, 64.04 ± 7.71, and 3.75 ± 0.46, respectively. Communication competence was found to partially mediate the relationship between compassion and PCC (z = 6.977, <i>p</i> < 0.001), and its explanatory power was 63.9%. To improve nurses’ PCC, developing a step-by-step and differentiated PCC improvement program that includes communication competence and compassion is necessary. |
| first_indexed | 2024-03-09T03:37:47Z |
| format | Article |
| id | doaj.art-b633a9f71ca44c278215cc0fcfc9ebd0 |
| institution | Directory Open Access Journal |
| issn | 2227-9032 |
| language | English |
| last_indexed | 2024-03-09T03:37:47Z |
| publishDate | 2022-10-01 |
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| spelling | doaj.art-b633a9f71ca44c278215cc0fcfc9ebd02023-12-03T14:46:15ZengMDPI AGHealthcare2227-90322022-10-011010206910.3390/healthcare10102069Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South KoreaMiri Jeong0Kawoun Seo1Department of Nursing, Joongbu University, Chungnam 32713, KoreaDepartment of Nursing, Joongbu University, Chungnam 32713, KoreaThis study investigates the mediating effect of communication competence in the relationship between compassion and patient-centered care (PCC) in clinical nurses. We used a descriptive research approach, and our sample comprised nurses (n = 204) with more than one year of experience in patient nursing in a general hospital in South Korea. The data were collected between December 2020 and June 2021 and analyzed using descriptive statistics, <i>t</i>-tests, one-way analysis of variance, Pearson’s correlation coefficient analysis, and hierarchical multiple regression using SPSS 24.0. The Sobel test and PROCESS macro in SPSS were applied to verify the mediating effect. The mean scores for communication competence, compassion, and PCC were 3.67 ± 0.42, 64.04 ± 7.71, and 3.75 ± 0.46, respectively. Communication competence was found to partially mediate the relationship between compassion and PCC (z = 6.977, <i>p</i> < 0.001), and its explanatory power was 63.9%. To improve nurses’ PCC, developing a step-by-step and differentiated PCC improvement program that includes communication competence and compassion is necessary.https://www.mdpi.com/2227-9032/10/10/2069communicationempathymediation analysisnursingpatient-centered care |
| spellingShingle | Miri Jeong Kawoun Seo Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South Korea Healthcare communication empathy mediation analysis nursing patient-centered care |
| title | Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South Korea |
| title_full | Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South Korea |
| title_fullStr | Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South Korea |
| title_full_unstemmed | Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South Korea |
| title_short | Mediating Effect of Communication Competence in the Relationship between Compassion and Patient-Centered Care in Clinical Nurses in South Korea |
| title_sort | mediating effect of communication competence in the relationship between compassion and patient centered care in clinical nurses in south korea |
| topic | communication empathy mediation analysis nursing patient-centered care |
| url | https://www.mdpi.com/2227-9032/10/10/2069 |
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