Digital transformation for maritime logistics capabilities improvement: cases in Indonesia

Purpose – The authors have faced rapid technological developments over the past few years. Still, the authors face challenges of maritime supply chain inefficiency, high costs and the low competitiveness of Indonesian ports. In line with the flow of this research, the purpose of this paper is to con...

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Main Authors: Nofie Iman, Muhammad Tafdhil Amanda, Jovita Angela
Format: Article
Language:English
Published: Emerald Publishing 2022-11-01
Series:Marine Economics and Management
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/MAEM-01-2022-0002/full/pdf
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author Nofie Iman
Muhammad Tafdhil Amanda
Jovita Angela
author_facet Nofie Iman
Muhammad Tafdhil Amanda
Jovita Angela
author_sort Nofie Iman
collection DOAJ
description Purpose – The authors have faced rapid technological developments over the past few years. Still, the authors face challenges of maritime supply chain inefficiency, high costs and the low competitiveness of Indonesian ports. In line with the flow of this research, the purpose of this paper is to conceptualise best practices to improve port connectivity, which impacts improving maritime logistics capabilities in Indonesia that are relevant to the current situation. Design/methodology/approach – The authors utilise surveys and interviews as a data collection method, where several sources were actors in the maritime logistics industry. The authors also use secondary data from the Ministry of Transport of the Republic of Indonesia, online databases as well as trade magazines and newspapers. This paper conducts a multiple case study and principal component analysis (PCA) to meet the research objectives. Findings – The intention to use port digitisation services will increase if the perceived usefulness of the service also increases. Also, if the negative coefficient of user trust rises, it will bring a very sharp decrease in customers' intentions to use. Furthermore, the high estimated value of context indicates that users expect to have a good experience using the application and bring benefit to their business. Originality/value – Based on the authors’ knowledge, there has been no review about port digitalisation, specifically in Indonesia. The authors initially provided best practices to improve port connectivity, which can impact improving maritime logistics capabilities.
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spelling doaj.art-b653219c3e1e4789a3b51636c50848422023-07-04T08:44:09ZengEmerald PublishingMarine Economics and Management2516-158X2022-11-015218821210.1108/MAEM-01-2022-0002Digital transformation for maritime logistics capabilities improvement: cases in IndonesiaNofie Iman0Muhammad Tafdhil Amanda1Jovita Angela2Department of Management, Faculty of Economics and Business, Universitas Gadjah Mada, Yogyakarta, IndonesiaDepartment of Management, Faculty of Economics and Business, Universitas Gadjah Mada, Yogyakarta, IndonesiaDepartment of Management, Faculty of Economics and Business, Universitas Gadjah Mada, Yogyakarta, IndonesiaPurpose – The authors have faced rapid technological developments over the past few years. Still, the authors face challenges of maritime supply chain inefficiency, high costs and the low competitiveness of Indonesian ports. In line with the flow of this research, the purpose of this paper is to conceptualise best practices to improve port connectivity, which impacts improving maritime logistics capabilities in Indonesia that are relevant to the current situation. Design/methodology/approach – The authors utilise surveys and interviews as a data collection method, where several sources were actors in the maritime logistics industry. The authors also use secondary data from the Ministry of Transport of the Republic of Indonesia, online databases as well as trade magazines and newspapers. This paper conducts a multiple case study and principal component analysis (PCA) to meet the research objectives. Findings – The intention to use port digitisation services will increase if the perceived usefulness of the service also increases. Also, if the negative coefficient of user trust rises, it will bring a very sharp decrease in customers' intentions to use. Furthermore, the high estimated value of context indicates that users expect to have a good experience using the application and bring benefit to their business. Originality/value – Based on the authors’ knowledge, there has been no review about port digitalisation, specifically in Indonesia. The authors initially provided best practices to improve port connectivity, which can impact improving maritime logistics capabilities.https://www.emerald.com/insight/content/doi/10.1108/MAEM-01-2022-0002/full/pdfDigitalisationPortTechnology acceptance modelSurveyEmerging country
spellingShingle Nofie Iman
Muhammad Tafdhil Amanda
Jovita Angela
Digital transformation for maritime logistics capabilities improvement: cases in Indonesia
Marine Economics and Management
Digitalisation
Port
Technology acceptance model
Survey
Emerging country
title Digital transformation for maritime logistics capabilities improvement: cases in Indonesia
title_full Digital transformation for maritime logistics capabilities improvement: cases in Indonesia
title_fullStr Digital transformation for maritime logistics capabilities improvement: cases in Indonesia
title_full_unstemmed Digital transformation for maritime logistics capabilities improvement: cases in Indonesia
title_short Digital transformation for maritime logistics capabilities improvement: cases in Indonesia
title_sort digital transformation for maritime logistics capabilities improvement cases in indonesia
topic Digitalisation
Port
Technology acceptance model
Survey
Emerging country
url https://www.emerald.com/insight/content/doi/10.1108/MAEM-01-2022-0002/full/pdf
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AT jovitaangela digitaltransformationformaritimelogisticscapabilitiesimprovementcasesinindonesia