Information and Communication Technology Tools in Support to the Executive Secretary Activities

Executive Secretary who longs to stand in organizations should seek to meet market requirements, with primary knowledge about information and communication technology. Its attributions, proper to modern management standards, must be carried out so that this professional can assist managers efficient...

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Main Authors: Márcia Maria de Medeiros Travassos Saeger Martins, Danielle Matias da Rocha, TABIRA DE SOUZA ANDRADE, Maria Angeluce Soares Perônico Barbotin
Format: Article
Language:English
Published: Sindicato das Secretárias do Estado de São Paulo 2015-08-01
Series:GeSec
Subjects:
Online Access:https://www.revistagesec.org.br/secretariado/article/view/328
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author Márcia Maria de Medeiros Travassos Saeger Martins
Danielle Matias da Rocha
TABIRA DE SOUZA ANDRADE
Maria Angeluce Soares Perônico Barbotin
author_facet Márcia Maria de Medeiros Travassos Saeger Martins
Danielle Matias da Rocha
TABIRA DE SOUZA ANDRADE
Maria Angeluce Soares Perônico Barbotin
author_sort Márcia Maria de Medeiros Travassos Saeger Martins
collection DOAJ
description Executive Secretary who longs to stand in organizations should seek to meet market requirements, with primary knowledge about information and communication technology. Its attributions, proper to modern management standards, must be carried out so that this professional can assist managers efficiently. In order to do so, Executive Secretary should make use of tools that aid in speeding up their actions, becoming more productive. In this context, this research was carried out with the Executive Secretaries and students who already work in the area or who are in trainning programs, aiming to investigate the use of Information and Communication Technology tools in the Executive Secretary work. Data collection was done through a structured questionnaire with objective questions, applied on Campus IV/UFPB, whose data were analyzed quantitatively, with results presented in tables and graphs. Based on the results, it was possible to consider that most respondents use ICT tools in their secretarial assignments, such as the computer and the internet. It was found that the majority believes that the use of these tools helps in managing their time when it comes to their duties. Among those who do not make use of ICT tools, most claimed that the organizations in which they work do not have these tools.
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spelling doaj.art-b6620b49ec0f470784ffb17cfd730ea02022-12-21T17:57:24ZengSindicato das Secretárias do Estado de São PauloGeSec2178-90102015-08-0162658710.7769/gesec.v6i2.328117Information and Communication Technology Tools in Support to the Executive Secretary ActivitiesMárcia Maria de Medeiros Travassos Saeger Martins0Danielle Matias da Rocha1TABIRA DE SOUZA ANDRADE2Maria Angeluce Soares Perônico Barbotin3Universidade Federal da ParaíbaUniversidade Federal da ParaíbaUniversidade Federal da ParaíbaUniversidade Federal da ParaíbaExecutive Secretary who longs to stand in organizations should seek to meet market requirements, with primary knowledge about information and communication technology. Its attributions, proper to modern management standards, must be carried out so that this professional can assist managers efficiently. In order to do so, Executive Secretary should make use of tools that aid in speeding up their actions, becoming more productive. In this context, this research was carried out with the Executive Secretaries and students who already work in the area or who are in trainning programs, aiming to investigate the use of Information and Communication Technology tools in the Executive Secretary work. Data collection was done through a structured questionnaire with objective questions, applied on Campus IV/UFPB, whose data were analyzed quantitatively, with results presented in tables and graphs. Based on the results, it was possible to consider that most respondents use ICT tools in their secretarial assignments, such as the computer and the internet. It was found that the majority believes that the use of these tools helps in managing their time when it comes to their duties. Among those who do not make use of ICT tools, most claimed that the organizations in which they work do not have these tools.https://www.revistagesec.org.br/secretariado/article/view/328Secretário executivo. Tecnologia da informação e comunicação. Ferramentas de TIC
spellingShingle Márcia Maria de Medeiros Travassos Saeger Martins
Danielle Matias da Rocha
TABIRA DE SOUZA ANDRADE
Maria Angeluce Soares Perônico Barbotin
Information and Communication Technology Tools in Support to the Executive Secretary Activities
GeSec
Secretário executivo. Tecnologia da informação e comunicação. Ferramentas de TIC
title Information and Communication Technology Tools in Support to the Executive Secretary Activities
title_full Information and Communication Technology Tools in Support to the Executive Secretary Activities
title_fullStr Information and Communication Technology Tools in Support to the Executive Secretary Activities
title_full_unstemmed Information and Communication Technology Tools in Support to the Executive Secretary Activities
title_short Information and Communication Technology Tools in Support to the Executive Secretary Activities
title_sort information and communication technology tools in support to the executive secretary activities
topic Secretário executivo. Tecnologia da informação e comunicação. Ferramentas de TIC
url https://www.revistagesec.org.br/secretariado/article/view/328
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