Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor Orientation

The concepts of market orientation and innovation and their interrelationship with business success have been explored from a number of perspectives. However, research in this area has not explored the differences between start-up and mature companies. The research study acquired data from over two...

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Main Authors: Michael Lewrick, Maktoba Omar, Robert L. Williams, Jr.
Format: Article
Language:English
Published: Universidad Alberto Hurtado 2011-08-01
Series:Journal of Technology Management & Innovation
Subjects:
Online Access:https://www.jotmi.org/index.php/GT/article/view/744
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author Michael Lewrick
Maktoba Omar
Robert L. Williams, Jr.
author_facet Michael Lewrick
Maktoba Omar
Robert L. Williams, Jr.
author_sort Michael Lewrick
collection DOAJ
description The concepts of market orientation and innovation and their interrelationship with business success have been explored from a number of perspectives. However, research in this area has not explored the differences between start-up and mature companies. The research study acquired data from over two hundred Chief Operating Officers (CEO’s) and Managing Directors from both start-up and mature companies. The results illustrate the differences in both types of company and reveals new insights with regard to market orientation and its constituent elements and its relationship with both incremental and radical innovations. Key research results are that strong competitor orientation, a key ingredient of market orientation, has positive relationship to incremental innovation for start-up companies but it is contra productive for mature companies. In mature organizations a strong customer orientation is associated with radical innovation.
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spelling doaj.art-b69d951d84624df1aa071caa826f2ebb2023-04-11T20:02:16ZengUniversidad Alberto HurtadoJournal of Technology Management & Innovation0718-27242011-08-016310.4067/S0718-27242011000300004635Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor OrientationMichael Lewrick0Maktoba Omar1Robert L. Williams, Jr.2Dr Readr in Marketing strategyEdinburgh Napier University, The Business School, School of Marketing,Tourism and Languages, Craiglockhart Campus, Edinburgh, EH14 1DJ Email: m.omar@napier.ac.ukAssistant Professor of Marketing, Saint Mary’s College, Department of Business and Economics, Notre Dame, IN 46556-5001 Email: rlwjr@saintmarys.eduThe concepts of market orientation and innovation and their interrelationship with business success have been explored from a number of perspectives. However, research in this area has not explored the differences between start-up and mature companies. The research study acquired data from over two hundred Chief Operating Officers (CEO’s) and Managing Directors from both start-up and mature companies. The results illustrate the differences in both types of company and reveals new insights with regard to market orientation and its constituent elements and its relationship with both incremental and radical innovations. Key research results are that strong competitor orientation, a key ingredient of market orientation, has positive relationship to incremental innovation for start-up companies but it is contra productive for mature companies. In mature organizations a strong customer orientation is associated with radical innovation.https://www.jotmi.org/index.php/GT/article/view/744InnovationMarket OrientationCustomer OrientationCompetitor Orientation
spellingShingle Michael Lewrick
Maktoba Omar
Robert L. Williams, Jr.
Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor Orientation
Journal of Technology Management & Innovation
Innovation
Market Orientation
Customer Orientation
Competitor Orientation
title Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor Orientation
title_full Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor Orientation
title_fullStr Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor Orientation
title_full_unstemmed Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor Orientation
title_short Market Orientation and Innovators’ Success: an Exploration of the Influence of Customer and Competitor Orientation
title_sort market orientation and innovators success an exploration of the influence of customer and competitor orientation
topic Innovation
Market Orientation
Customer Orientation
Competitor Orientation
url https://www.jotmi.org/index.php/GT/article/view/744
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