Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi
<p><em><span>Among the reason of choosen assurannce company, performance service is the mostly affected. So that this research aims to find affect of performance service to consumen decision about assurance company. The result showed that performance service influenced consumen de...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Muhammadiyah Sumatera Utara
2017-07-01
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| Series: | Jurnal Ilmiah Manajemen dan Bisnis |
| Subjects: | |
| Online Access: | http://jurnal.umsu.ac.id/index.php/mbisnis/article/view/123 |
| _version_ | 1818551616334200832 |
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| author | Hazmanan Khair Pasaribu |
| author_facet | Hazmanan Khair Pasaribu |
| author_sort | Hazmanan Khair Pasaribu |
| collection | DOAJ |
| description | <p><em><span>Among the reason of choosen assurannce company, performance service is the mostly affected. So that this research aims to find affect of performance service to consumen decision about assurance company. The result showed that performance service influenced consumen decision, so that company must take focus on improving service quality. Dimension of performance services are tangibles, reliability, responsiveness, assurance, and emphathy.</span></em></p> |
| first_indexed | 2024-12-12T09:02:16Z |
| format | Article |
| id | doaj.art-b6a17f3bf91244688b81f8a8fcbe9daf |
| institution | Directory Open Access Journal |
| issn | 1693-7619 2580-4170 |
| language | Indonesian |
| last_indexed | 2024-12-12T09:02:16Z |
| publishDate | 2017-07-01 |
| publisher | Universitas Muhammadiyah Sumatera Utara |
| record_format | Article |
| series | Jurnal Ilmiah Manajemen dan Bisnis |
| spelling | doaj.art-b6a17f3bf91244688b81f8a8fcbe9daf2022-12-22T00:29:49ZindUniversitas Muhammadiyah Sumatera UtaraJurnal Ilmiah Manajemen dan Bisnis1693-76192580-41702017-07-01140110.30596/jimb.v14i01.12364Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan AsuransiHazmanan Khair Pasaribu0Universitas Muhammadiyah Sumatera Utara<p><em><span>Among the reason of choosen assurannce company, performance service is the mostly affected. So that this research aims to find affect of performance service to consumen decision about assurance company. The result showed that performance service influenced consumen decision, so that company must take focus on improving service quality. Dimension of performance services are tangibles, reliability, responsiveness, assurance, and emphathy.</span></em></p>http://jurnal.umsu.ac.id/index.php/mbisnis/article/view/123manajemen |
| spellingShingle | Hazmanan Khair Pasaribu Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi Jurnal Ilmiah Manajemen dan Bisnis manajemen |
| title | Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi |
| title_full | Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi |
| title_fullStr | Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi |
| title_full_unstemmed | Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi |
| title_short | Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi |
| title_sort | atribut kinerja pelayanan dalam mempengaruhi masyarakat kota medan memilih perusahaan asuransi |
| topic | manajemen |
| url | http://jurnal.umsu.ac.id/index.php/mbisnis/article/view/123 |
| work_keys_str_mv | AT hazmanankhairpasaribu atributkinerjapelayanandalammempengaruhimasyarakatkotamedanmemilihperusahaanasuransi |