Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)

This paper examines the efficacy of telemedicine (TM) technology compared to traditional face-to-face (F2F) visits as an alternative healthcare delivery service for managing diabetes in populations residing in urban medically underserved areas (UMUPAs). Retrospective electronic patient health record...

Full description

Bibliographic Details
Main Authors: Lisa Ariellah Ward, Gulzar H. Shah, Jeffery A. Jones, Linda Kimsey, Hani Samawi
Format: Article
Language:English
Published: MDPI AG 2023-01-01
Series:Informatics
Subjects:
Online Access:https://www.mdpi.com/2227-9709/10/1/16
_version_ 1797611122137759744
author Lisa Ariellah Ward
Gulzar H. Shah
Jeffery A. Jones
Linda Kimsey
Hani Samawi
author_facet Lisa Ariellah Ward
Gulzar H. Shah
Jeffery A. Jones
Linda Kimsey
Hani Samawi
author_sort Lisa Ariellah Ward
collection DOAJ
description This paper examines the efficacy of telemedicine (TM) technology compared to traditional face-to-face (F2F) visits as an alternative healthcare delivery service for managing diabetes in populations residing in urban medically underserved areas (UMUPAs). Retrospective electronic patient health records (ePHR) with type 2 diabetes mellitus (T2DM) were examined from 1 January 2019 to 30 June 2021. Multiple linear regression models indicated that T2DM patients with uncontrolled diabetes utilizing TM were similar to traditional visits in lowering hemoglobin (HbA1c) levels. The healthcare service type significantly predicted HbA1c % values, as the regression coefficient for TM (vs. F2F) showed a significant negative association (B = −0.339, <i>p</i> < 0.001), suggesting that patients using TM were likely to have 0.34 lower HbA1c % values on average when compared with F2F visits. The regression coefficient for female (vs. male) gender showed a positive association (B = 0.190, <i>p</i> < 0.034), with HbA1c % levels showing that female patients had 0.19 higher HbA1c levels than males. Age (B = −0.026, <i>p</i> < 0.001) was a significant predictor of HbA1c % levels, with 0.026 lower HbA1c % levels for each year’s increase in age. Black adults (B = 0.888, <i>p</i> < 0.001), on average, were more likely to have 0.888 higher HbA1c % levels when compared with White adults.
first_indexed 2024-03-11T06:24:21Z
format Article
id doaj.art-b6b8936a2bb14519b6b6c7161d4244f0
institution Directory Open Access Journal
issn 2227-9709
language English
last_indexed 2024-03-11T06:24:21Z
publishDate 2023-01-01
publisher MDPI AG
record_format Article
series Informatics
spelling doaj.art-b6b8936a2bb14519b6b6c7161d4244f02023-11-17T11:43:25ZengMDPI AGInformatics2227-97092023-01-011011610.3390/informatics10010016Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)Lisa Ariellah Ward0Gulzar H. Shah1Jeffery A. Jones2Linda Kimsey3Hani Samawi4Department of Health Policy and Community Health, Jiann-Ping Hsu College of Public Health, Georgia Southern University, Statesboro, GA 30460, USADepartment of Health Policy and Community Health, Jiann-Ping Hsu College of Public Health, Georgia Southern University, Statesboro, GA 30460, USADepartment of Health Policy and Community Health, Jiann-Ping Hsu College of Public Health, Georgia Southern University, Statesboro, GA 30460, USADepartment of Health Policy and Community Health, Jiann-Ping Hsu College of Public Health, Georgia Southern University, Statesboro, GA 30460, USADepartment of Biostatistics, Epidemiology and Environmental Health Sciences, Jiann-Ping Hsu College of Public Health, Georgia Southern University, Statesboro, GA 30460, USAThis paper examines the efficacy of telemedicine (TM) technology compared to traditional face-to-face (F2F) visits as an alternative healthcare delivery service for managing diabetes in populations residing in urban medically underserved areas (UMUPAs). Retrospective electronic patient health records (ePHR) with type 2 diabetes mellitus (T2DM) were examined from 1 January 2019 to 30 June 2021. Multiple linear regression models indicated that T2DM patients with uncontrolled diabetes utilizing TM were similar to traditional visits in lowering hemoglobin (HbA1c) levels. The healthcare service type significantly predicted HbA1c % values, as the regression coefficient for TM (vs. F2F) showed a significant negative association (B = −0.339, <i>p</i> < 0.001), suggesting that patients using TM were likely to have 0.34 lower HbA1c % values on average when compared with F2F visits. The regression coefficient for female (vs. male) gender showed a positive association (B = 0.190, <i>p</i> < 0.034), with HbA1c % levels showing that female patients had 0.19 higher HbA1c levels than males. Age (B = −0.026, <i>p</i> < 0.001) was a significant predictor of HbA1c % levels, with 0.026 lower HbA1c % levels for each year’s increase in age. Black adults (B = 0.888, <i>p</i> < 0.001), on average, were more likely to have 0.888 higher HbA1c % levels when compared with White adults.https://www.mdpi.com/2227-9709/10/1/16telemedicinetelehealthhealthcareinformation technologyelectronic health recordsclinical informatics
spellingShingle Lisa Ariellah Ward
Gulzar H. Shah
Jeffery A. Jones
Linda Kimsey
Hani Samawi
Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)
Informatics
telemedicine
telehealth
healthcare
information technology
electronic health records
clinical informatics
title Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)
title_full Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)
title_fullStr Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)
title_full_unstemmed Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)
title_short Effectiveness of Telemedicine in Diabetes Management: A Retrospective Study in an Urban Medically Underserved Population Area (UMUPA)
title_sort effectiveness of telemedicine in diabetes management a retrospective study in an urban medically underserved population area umupa
topic telemedicine
telehealth
healthcare
information technology
electronic health records
clinical informatics
url https://www.mdpi.com/2227-9709/10/1/16
work_keys_str_mv AT lisaariellahward effectivenessoftelemedicineindiabetesmanagementaretrospectivestudyinanurbanmedicallyunderservedpopulationareaumupa
AT gulzarhshah effectivenessoftelemedicineindiabetesmanagementaretrospectivestudyinanurbanmedicallyunderservedpopulationareaumupa
AT jefferyajones effectivenessoftelemedicineindiabetesmanagementaretrospectivestudyinanurbanmedicallyunderservedpopulationareaumupa
AT lindakimsey effectivenessoftelemedicineindiabetesmanagementaretrospectivestudyinanurbanmedicallyunderservedpopulationareaumupa
AT hanisamawi effectivenessoftelemedicineindiabetesmanagementaretrospectivestudyinanurbanmedicallyunderservedpopulationareaumupa