Food allergens as an issue of a 'successful' hospitality business

Choosing and consuming food in a restaurant, the guest (consumer) also participates in the creation of experience. This experience should be positive and be a pleasure for all senses in order for the guest to return to the same hospitality facility. However, for people who are allergic to foods, the...

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Main Authors: Kalenjuk Bojana, Grče Radoš, Tošić Predrag, Tešanović Dragan
Format: Article
Language:English
Published: University of Novi Sad, Faculty of Sciences, Department of Geography, Tourism and Hotel Management, Novi Sad 2017-01-01
Series:Zbornik radova Departmana za geografiju, turizam i hotelijerstvo
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/1452-0133/2017/1452-01331701025K.pdf
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author Kalenjuk Bojana
Grče Radoš
Tošić Predrag
Tešanović Dragan
author_facet Kalenjuk Bojana
Grče Radoš
Tošić Predrag
Tešanović Dragan
author_sort Kalenjuk Bojana
collection DOAJ
description Choosing and consuming food in a restaurant, the guest (consumer) also participates in the creation of experience. This experience should be positive and be a pleasure for all senses in order for the guest to return to the same hospitality facility. However, for people who are allergic to foods, the choice and consumption of food in hospitality facilities can turn to negative experience, lead to fear, and even to negative or fatal reactions and consequences. That is exactly what can make successful business difficult for the hospitality facility, given that the number of food allergens is increasing every day as well as the number of guests with such problems. The paper has a task to examine the challenges faced by hospitality facilities in the area of the city of Novi Sad, to which they can respond, and to which they would like to respond when allergens are concerned.
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spelling doaj.art-b6d132933a0d4e568b033735553fb63f2022-12-21T21:56:27ZengUniversity of Novi Sad, Faculty of Sciences, Department of Geography, Tourism and Hotel Management, Novi SadZbornik radova Departmana za geografiju, turizam i hotelijerstvo1452-01332334-70742017-01-01201746-1253510.5937/ZbDght1701025K1452-01331701025KFood allergens as an issue of a 'successful' hospitality businessKalenjuk Bojana0https://orcid.org/0000-0003-0661-5359Grče Radoš1Tošić Predrag2Tešanović Dragan3https://orcid.org/0000-0003-1675-5654Univerzitet u Novom Sadu, Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo, Novi Sad, SerbiaUniverzitet u Novom Sadu, Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo, Novi Sad, SerbiaUniverzitet za poslovne studije, Fakultet za turizam i hotelijerstvo, Banja Luka, BiHUniverzitet u Novom Sadu, Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo, Novi Sad, SerbiaChoosing and consuming food in a restaurant, the guest (consumer) also participates in the creation of experience. This experience should be positive and be a pleasure for all senses in order for the guest to return to the same hospitality facility. However, for people who are allergic to foods, the choice and consumption of food in hospitality facilities can turn to negative experience, lead to fear, and even to negative or fatal reactions and consequences. That is exactly what can make successful business difficult for the hospitality facility, given that the number of food allergens is increasing every day as well as the number of guests with such problems. The paper has a task to examine the challenges faced by hospitality facilities in the area of the city of Novi Sad, to which they can respond, and to which they would like to respond when allergens are concerned.https://scindeks-clanci.ceon.rs/data/pdf/1452-0133/2017/1452-01331701025K.pdffoodnutritionallergenshospitality industry
spellingShingle Kalenjuk Bojana
Grče Radoš
Tošić Predrag
Tešanović Dragan
Food allergens as an issue of a 'successful' hospitality business
Zbornik radova Departmana za geografiju, turizam i hotelijerstvo
food
nutrition
allergens
hospitality industry
title Food allergens as an issue of a 'successful' hospitality business
title_full Food allergens as an issue of a 'successful' hospitality business
title_fullStr Food allergens as an issue of a 'successful' hospitality business
title_full_unstemmed Food allergens as an issue of a 'successful' hospitality business
title_short Food allergens as an issue of a 'successful' hospitality business
title_sort food allergens as an issue of a successful hospitality business
topic food
nutrition
allergens
hospitality industry
url https://scindeks-clanci.ceon.rs/data/pdf/1452-0133/2017/1452-01331701025K.pdf
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AT tesanovicdragan foodallergensasanissueofasuccessfulhospitalitybusiness