The Public Librarian Low-Morale Experience: A Qualitative Study

Recent studies on low morale in academic libraries reveal impacts on workplace health and organizational culture and concerns about leadership training and development. Additionally, established research on library dysfunction and emotional labor in librarianship, along with emerging scholarship on...

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Main Author: Kaetrena Davis Kendrick
Format: Article
Language:English
Published: The Partnership 2021-01-01
Series:Partnership: The Canadian Journal of Library and Information Practice and Research
Subjects:
Online Access:https://journal.lib.uoguelph.ca/index.php/perj/article/view/5932
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author Kaetrena Davis Kendrick
author_facet Kaetrena Davis Kendrick
author_sort Kaetrena Davis Kendrick
collection DOAJ
description Recent studies on low morale in academic libraries reveal impacts on workplace health and organizational culture and concerns about leadership training and development. Additionally, established research on library dysfunction and emotional labor in librarianship, along with emerging scholarship on incivility in librarian-patron interactions, highlight a growing area of practice concerns for information professionals. This qualitative study centers public librarians’ experience of low morale. Data validate the development and practice- and health-related outcomes of low morale and illuminate the realities of public library work, organizational culture and behaviours, impact of leadership practices, and the perceptions of the value and role of librarians and the public library in North America.
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spelling doaj.art-b6db654a53ea4c6bb46743aa6ecfa9a72022-12-21T23:08:27ZengThe PartnershipPartnership: The Canadian Journal of Library and Information Practice and Research1911-95932021-01-0115210.21083/partnership.v15i2.5932The Public Librarian Low-Morale Experience: A Qualitative StudyKaetrena Davis Kendrick0Winthrop UniversityRecent studies on low morale in academic libraries reveal impacts on workplace health and organizational culture and concerns about leadership training and development. Additionally, established research on library dysfunction and emotional labor in librarianship, along with emerging scholarship on incivility in librarian-patron interactions, highlight a growing area of practice concerns for information professionals. This qualitative study centers public librarians’ experience of low morale. Data validate the development and practice- and health-related outcomes of low morale and illuminate the realities of public library work, organizational culture and behaviours, impact of leadership practices, and the perceptions of the value and role of librarians and the public library in North America.https://journal.lib.uoguelph.ca/index.php/perj/article/view/5932low moralepublic librarianspublic librariesorganizational behaviormanagementleadership
spellingShingle Kaetrena Davis Kendrick
The Public Librarian Low-Morale Experience: A Qualitative Study
Partnership: The Canadian Journal of Library and Information Practice and Research
low morale
public librarians
public libraries
organizational behavior
management
leadership
title The Public Librarian Low-Morale Experience: A Qualitative Study
title_full The Public Librarian Low-Morale Experience: A Qualitative Study
title_fullStr The Public Librarian Low-Morale Experience: A Qualitative Study
title_full_unstemmed The Public Librarian Low-Morale Experience: A Qualitative Study
title_short The Public Librarian Low-Morale Experience: A Qualitative Study
title_sort public librarian low morale experience a qualitative study
topic low morale
public librarians
public libraries
organizational behavior
management
leadership
url https://journal.lib.uoguelph.ca/index.php/perj/article/view/5932
work_keys_str_mv AT kaetrenadaviskendrick thepubliclibrarianlowmoraleexperienceaqualitativestudy
AT kaetrenadaviskendrick publiclibrarianlowmoraleexperienceaqualitativestudy