Water demand management: Visualising a public good.

Recent studies on water demand management show that providing visual information on water usage along with social comparisons with neighbouring households resulted in more efficient water usage. However, social comparisons can be discomforting for participants, especially in the case of downward or...

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Main Authors: Yurina Otaki, Hidehito Honda, Kazuhiro Ueda
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2020-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0234621
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author Yurina Otaki
Hidehito Honda
Kazuhiro Ueda
author_facet Yurina Otaki
Hidehito Honda
Kazuhiro Ueda
author_sort Yurina Otaki
collection DOAJ
description Recent studies on water demand management show that providing visual information on water usage along with social comparisons with neighbouring households resulted in more efficient water usage. However, social comparisons can be discomforting for participants, especially in the case of downward or negative evaluations. To avoid this, some studies promote the use of social identity, a social norm approach that avoids comparisons. Past studies using social comparison used infographics, whereas other study types have used only textual (non-graphic) information. Therefore, in this study, we created a visualisation of water usage to highlight the importance of water as a shared resource, that is, as a public good, and feedback over six months according to the participants' water usage. A difference-in-difference analysis indicated that the feedback was marginally significant in decreasing water consumption immediately and continuously, especially for the middle and low use households, during the summer months, which is a period of perceived water shortage. From the questionnaire survey, we found that households felt that they determined their water usage based on their preference and were satisfied with the outcome.
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spelling doaj.art-b6de29cd61f94830823e2c28446ff73f2022-12-21T20:00:08ZengPublic Library of Science (PLoS)PLoS ONE1932-62032020-01-01156e023462110.1371/journal.pone.0234621Water demand management: Visualising a public good.Yurina OtakiHidehito HondaKazuhiro UedaRecent studies on water demand management show that providing visual information on water usage along with social comparisons with neighbouring households resulted in more efficient water usage. However, social comparisons can be discomforting for participants, especially in the case of downward or negative evaluations. To avoid this, some studies promote the use of social identity, a social norm approach that avoids comparisons. Past studies using social comparison used infographics, whereas other study types have used only textual (non-graphic) information. Therefore, in this study, we created a visualisation of water usage to highlight the importance of water as a shared resource, that is, as a public good, and feedback over six months according to the participants' water usage. A difference-in-difference analysis indicated that the feedback was marginally significant in decreasing water consumption immediately and continuously, especially for the middle and low use households, during the summer months, which is a period of perceived water shortage. From the questionnaire survey, we found that households felt that they determined their water usage based on their preference and were satisfied with the outcome.https://doi.org/10.1371/journal.pone.0234621
spellingShingle Yurina Otaki
Hidehito Honda
Kazuhiro Ueda
Water demand management: Visualising a public good.
PLoS ONE
title Water demand management: Visualising a public good.
title_full Water demand management: Visualising a public good.
title_fullStr Water demand management: Visualising a public good.
title_full_unstemmed Water demand management: Visualising a public good.
title_short Water demand management: Visualising a public good.
title_sort water demand management visualising a public good
url https://doi.org/10.1371/journal.pone.0234621
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