Warranty and maintenance service contracts for repairable products

This paper deals with warranty and maintenance service contracts for repairable products, which involve three parties – i.e., Manufacturer, Service Agent (SA), and Consumer. Six maintenance service contract (MSC) options are proposed and examined, which include an option where the manufacturer sales...

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Bibliographic Details
Main Authors: B.P. Iskandar, N.F. Sa'idah, U.S. Pasaribu, A. Cakravastia, H. Husniah
Format: Article
Language:English
Published: Elsevier 2022-12-01
Series:Alexandria Engineering Journal
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S1110016822002435