Study of Customer Satisfaction in Service Offices on the Example of Selected Business Lines of One of the Polish Energy Conglomerates
Objectives The aim of the article is to present customer satisfaction measurement indicators used by one of the Polish energy conglomerates in two business lines. Material and methods The areas subjected to satisfaction studies by the individual business lines of one of the Polish energy conglomera...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Wyższa Szkoła Gospodarki Euroregionalnej im. Alcide De Gasperi
2023-12-01
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Series: | Journal of Modern Science |
Subjects: | |
Online Access: | https://www.jomswsge.com/Badanie-satysfakcji-klientow-biur-obslugi-na-przykladzie-wybranych-linii-biznesowych,176397,0,2.html |