Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot Study

BackgroundThe advent of new technologies has had a profound impact on the labor market, transforming the way we work and interact with each other. With the rise of digital tools and platforms, gamification has emerged as a powerful technique for enhancing productivity and eng...

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Main Authors: Luca Altomari, Natalia Altomari, Gianpaolo Iazzolino
Format: Article
Language:English
Published: JMIR Publications 2023-07-01
Series:JMIR Serious Games
Online Access:https://games.jmir.org/2023/1/e45436
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author Luca Altomari
Natalia Altomari
Gianpaolo Iazzolino
author_facet Luca Altomari
Natalia Altomari
Gianpaolo Iazzolino
author_sort Luca Altomari
collection DOAJ
description BackgroundThe advent of new technologies has had a profound impact on the labor market, transforming the way we work and interact with each other. With the rise of digital tools and platforms, gamification has emerged as a powerful technique for enhancing productivity and engagement in various fields, including human resource management. In particular, gamification has been found to be effective in developing and assessing soft skills, which play a critical role in determining the success of individuals, teams, and organizations. ObjectiveWe present a serious game that identifies the most sought-after skills in the job market and offers feedback, and we provide a set of guidelines for the creation of serious games. MethodsWe present the serious game Among the Office Criticality (AOC). The AOC game structure involves a set of sequence analysis techniques, which is known as process mining. ResultsThe pilot study findings indicate that the game is both engaging and beneficial to subjects, suggesting that the results align with current theoretical perspectives. Furthermore, the study suggests that the obtained data can be extended to the broader population. ConclusionsThis study illustrates a serious game structured according to the needs of the labor market and developed to put the user at the center, using evaluation techniques consistent with the literature, with the aim of constituting an interdisciplinary approach suitable for adequately assessing users and creating value for them.
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spelling doaj.art-b8a820da79184cb19591b3fef0373fff2023-08-29T00:07:36ZengJMIR PublicationsJMIR Serious Games2291-92792023-07-0111e4543610.2196/45436Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot StudyLuca Altomarihttps://orcid.org/0000-0002-0267-4397Natalia Altomarihttps://orcid.org/0000-0003-0213-9041Gianpaolo Iazzolinohttps://orcid.org/0000-0001-9756-1223 BackgroundThe advent of new technologies has had a profound impact on the labor market, transforming the way we work and interact with each other. With the rise of digital tools and platforms, gamification has emerged as a powerful technique for enhancing productivity and engagement in various fields, including human resource management. In particular, gamification has been found to be effective in developing and assessing soft skills, which play a critical role in determining the success of individuals, teams, and organizations. ObjectiveWe present a serious game that identifies the most sought-after skills in the job market and offers feedback, and we provide a set of guidelines for the creation of serious games. MethodsWe present the serious game Among the Office Criticality (AOC). The AOC game structure involves a set of sequence analysis techniques, which is known as process mining. ResultsThe pilot study findings indicate that the game is both engaging and beneficial to subjects, suggesting that the results align with current theoretical perspectives. Furthermore, the study suggests that the obtained data can be extended to the broader population. ConclusionsThis study illustrates a serious game structured according to the needs of the labor market and developed to put the user at the center, using evaluation techniques consistent with the literature, with the aim of constituting an interdisciplinary approach suitable for adequately assessing users and creating value for them.https://games.jmir.org/2023/1/e45436
spellingShingle Luca Altomari
Natalia Altomari
Gianpaolo Iazzolino
Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot Study
JMIR Serious Games
title Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot Study
title_full Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot Study
title_fullStr Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot Study
title_full_unstemmed Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot Study
title_short Gamification and Soft Skills Assessment in the Development of a Serious Game: Design and Feasibility Pilot Study
title_sort gamification and soft skills assessment in the development of a serious game design and feasibility pilot study
url https://games.jmir.org/2023/1/e45436
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