A structural approach to integrating total quality management and knowledge management with supply chain learning

A structural approach to integrating total quality management and knowledge management with supply chain learning

The aim of this study is to integrate total quality management (TQM) and knowledge management (KM) into a unified framework to study supply chain learning among partnering firms. The impacts of TQM practices (e.g. leadership, strategic planning, customer focus, information analysis, people managemen...

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Bibliographic Details
Main Authors: Siew-Phaik Loke, Alan G. Downe, Murali Sambasivan, Khalizani Khalid
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2012-09-01
Series:Journal of Business Economics and Management
Subjects:
TQM
quality management
knowledge management
supply chain
Malaysia
structural equation modelling
Online Access:https://journals.vgtu.lt/index.php/JBEM/article/view/4427

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