Optimization of the professionals selection and training by artificial intelligence

The investment in training and the improvement in the professional's abilities should anticipate an evolution in the professional's performance, but how could we estimate the probability of performance improvement from a formative action? The present work tries to quantify this using a stu...

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Bibliographic Details
Main Authors: Raúl Gómez-Martínez, Ravi Purswani
Format: Article
Language:English
Published: Academia Europea de Dirección y Economía de la Empresa 2020-07-01
Series:Journal of Management and Business Education
Subjects:
Online Access:https://www.nitoku.com/@journal.mbe/jmbe20200009_RaulG
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author Raúl Gómez-Martínez
Ravi Purswani
author_facet Raúl Gómez-Martínez
Ravi Purswani
author_sort Raúl Gómez-Martínez
collection DOAJ
description The investment in training and the improvement in the professional's abilities should anticipate an evolution in the professional's performance, but how could we estimate the probability of performance improvement from a formative action? The present work tries to quantify this using a study on 447 surveys carried out by Overlap consultant firm to professionals of the sales force of one of its clients. With this information, an artificial intelligence model has been trained. This model quantifies the relationship between skills and training on the performance of the professional and allows to measure how the probability of a better performance would increase after a training course or improvement capacity. Thus, the artificial intelligence model can be used to define the optimal profile of the professional that should carry out this activity, a profile to seek in the selection processes and in the planning of the company's internal training.
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spelling doaj.art-ba6f4c8bb5b744b5bb152e2de23ac43f2022-12-22T01:19:16ZengAcademia Europea de Dirección y Economía de la EmpresaJournal of Management and Business Education2605-10442020-07-0132129144https://doi.org/10.35564/jmbe.2020.0009Optimization of the professionals selection and training by artificial intelligenceRaúl Gómez-Martínez0https://orcid.org/0000-0003-3575-7970Ravi Purswani1Universidad Rey Juan CarlosCTO OverlapThe investment in training and the improvement in the professional's abilities should anticipate an evolution in the professional's performance, but how could we estimate the probability of performance improvement from a formative action? The present work tries to quantify this using a study on 447 surveys carried out by Overlap consultant firm to professionals of the sales force of one of its clients. With this information, an artificial intelligence model has been trained. This model quantifies the relationship between skills and training on the performance of the professional and allows to measure how the probability of a better performance would increase after a training course or improvement capacity. Thus, the artificial intelligence model can be used to define the optimal profile of the professional that should carry out this activity, a profile to seek in the selection processes and in the planning of the company's internal training.https://www.nitoku.com/@journal.mbe/jmbe20200009_RaulGartificial intelligenceprofessional performanceformationprofessional selectioninteligencia artificialdesempeño profesionalformaciónselección de personal
spellingShingle Raúl Gómez-Martínez
Ravi Purswani
Optimization of the professionals selection and training by artificial intelligence
Journal of Management and Business Education
artificial intelligence
professional performance
formation
professional selection
inteligencia artificial
desempeño profesional
formación
selección de personal
title Optimization of the professionals selection and training by artificial intelligence
title_full Optimization of the professionals selection and training by artificial intelligence
title_fullStr Optimization of the professionals selection and training by artificial intelligence
title_full_unstemmed Optimization of the professionals selection and training by artificial intelligence
title_short Optimization of the professionals selection and training by artificial intelligence
title_sort optimization of the professionals selection and training by artificial intelligence
topic artificial intelligence
professional performance
formation
professional selection
inteligencia artificial
desempeño profesional
formación
selección de personal
url https://www.nitoku.com/@journal.mbe/jmbe20200009_RaulG
work_keys_str_mv AT raulgomezmartinez optimizationoftheprofessionalsselectionandtrainingbyartificialintelligence
AT ravipurswani optimizationoftheprofessionalsselectionandtrainingbyartificialintelligence