| Summary: | What does it mean to instrument the work of those responsible for and contributing to an ecological transition plan in a major metropolitan area? Our article presents the results of ergonomic research with the initial objective of designing a tool with which to coordinate a Territorial Climate-Air-Energy Plan (PCAET). 20 stakeholders from a French public inter-municipal cooperation body (EPCI) and 5 metropolitan and regional stakeholders from outside the EPCI were consulted between 2021 and 2022 (interviews, role-playing, observations, workshops). Our results reveal 5 classes of interdependent activities with major implications for the design of human-machine interaction and the understanding of this work activity: design, communicate, research, analyze and monitor. These results led us to discuss the consequences for the design of the tool, the differences between an instrument for public action and a work activity instrument, and the similarities and differences between this work activity (oriented towards public action) and the notions of political work, territorialization work and intermediation work. Paying special attention to work activity oriented towards public action on ecological issues is certainly an important way of helping to identify, reformulate and effectively achieve the crucial objectives of the coming years.
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