Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers

The COVID-19 pandemic has altered consumer behavior, making social commerce a viable alternative throughout the world. Europe is trailing the US and China in adopting this technology, but the prognosis is encouraging. Our goal is to contribute to this process by offering a literature review on socia...

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Main Authors: Alexandrina Maria Păuceanu, Sebastian Văduva, Amalia Cristina Nedelcuț
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/18/3/65
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author Alexandrina Maria Păuceanu
Sebastian Văduva
Amalia Cristina Nedelcuț
author_facet Alexandrina Maria Păuceanu
Sebastian Văduva
Amalia Cristina Nedelcuț
author_sort Alexandrina Maria Păuceanu
collection DOAJ
description The COVID-19 pandemic has altered consumer behavior, making social commerce a viable alternative throughout the world. Europe is trailing the US and China in adopting this technology, but the prognosis is encouraging. Our goal is to contribute to this process by offering a literature review on social commerce in Europe for researchers, practitioners, and policymakers. We analyzed 4.764 articles published during the 2015–2023 period on the topic of social commerce in Europe utilizing the PRISMA flow diagram. After scrutinizing this large body of literature with various instruments including artificial intelligence (AI), we identified a final list of 45 articles that are most pertinent to our research questions. The emerging themes were that social media is shaping behavior and triggering buying intentions, that trust is paramount in buying impulses and behavior, and that success in social commerce is predicated upon relationships and engagement.
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spelling doaj.art-ba7f55f5dff248f1ae6bf17d9f3a7cb42023-11-19T11:32:09ZengMDPI AGJournal of Theoretical and Applied Electronic Commerce Research0718-18762023-07-011831283130010.3390/jtaer18030065Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and PolicymakersAlexandrina Maria Păuceanu0Sebastian Văduva1Amalia Cristina Nedelcuț2DBA Program and Research Center, Geneva Business School, La Voie-Creuse 16, 1202 Geneva, SwitzerlandGriffiths School of Management & IT, Emanuel University of Oradea, Nufărul Street, Nr. 87, 410597 Oradea, RomaniaDepartment of Management, Faculty of Economic Sciences and Business Management, Babeș-Bolyai University, Street Teodor Mihali, Nr. 58-60, 400591 Cluj-Napoca, RomaniaThe COVID-19 pandemic has altered consumer behavior, making social commerce a viable alternative throughout the world. Europe is trailing the US and China in adopting this technology, but the prognosis is encouraging. Our goal is to contribute to this process by offering a literature review on social commerce in Europe for researchers, practitioners, and policymakers. We analyzed 4.764 articles published during the 2015–2023 period on the topic of social commerce in Europe utilizing the PRISMA flow diagram. After scrutinizing this large body of literature with various instruments including artificial intelligence (AI), we identified a final list of 45 articles that are most pertinent to our research questions. The emerging themes were that social media is shaping behavior and triggering buying intentions, that trust is paramount in buying impulses and behavior, and that success in social commerce is predicated upon relationships and engagement.https://www.mdpi.com/0718-1876/18/3/65social commerceEuropeliterature reviewsocial media commercelivestream
spellingShingle Alexandrina Maria Păuceanu
Sebastian Văduva
Amalia Cristina Nedelcuț
Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers
Journal of Theoretical and Applied Electronic Commerce Research
social commerce
Europe
literature review
social media commerce
livestream
title Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers
title_full Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers
title_fullStr Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers
title_full_unstemmed Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers
title_short Social Commerce in Europe: A Literature Review and Implications for Researchers, Practitioners, and Policymakers
title_sort social commerce in europe a literature review and implications for researchers practitioners and policymakers
topic social commerce
Europe
literature review
social media commerce
livestream
url https://www.mdpi.com/0718-1876/18/3/65
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