Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism
Individuals with autism need a network of support to overcome the wide range of challenges in their daily life. Social media hold the promise for improving the quality of life of individuals with autism by offering remote advice for these daily challenges. In the paper, we study an online autism for...
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Format: | Article |
Language: | English |
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European Alliance for Innovation (EAI)
2015-11-01
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Series: | EAI Endorsed Transactions on Pervasive Health and Technology |
Subjects: | |
Online Access: | http://eudl.eu/doi/10.4108/icst.pervasivehealth.2015.259282 |
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author | Hwajung Hong Gregory Abowd Rosa Arriaga |
author_facet | Hwajung Hong Gregory Abowd Rosa Arriaga |
author_sort | Hwajung Hong |
collection | DOAJ |
description | Individuals with autism need a network of support to overcome the wide range of challenges in their daily life. Social media hold the promise for improving the quality of life of individuals with autism by offering remote advice for these daily challenges. In the paper, we study an online autism forum as a social question-and-answer (Q&A) venue. We examine 1,277 threads on the forum to characterize topics and types of questions asked by members. Our findings indicate that the majority of questions seek subjective advice and require knowledge about socially appropriate behavior—knowledge perhaps not easily elicited from the forum itself. Based on the identified opportunities and challenges, this paper contributes design recommendations for features in pervasive social computing systems that enhance online Q&A experience for individuals with autism. |
first_indexed | 2024-12-14T16:28:23Z |
format | Article |
id | doaj.art-bad318e6eacd44ad9c90c4c207326aac |
institution | Directory Open Access Journal |
issn | 2411-7145 |
language | English |
last_indexed | 2024-12-14T16:28:23Z |
publishDate | 2015-11-01 |
publisher | European Alliance for Innovation (EAI) |
record_format | Article |
series | EAI Endorsed Transactions on Pervasive Health and Technology |
spelling | doaj.art-bad318e6eacd44ad9c90c4c207326aac2022-12-21T22:54:39ZengEuropean Alliance for Innovation (EAI)EAI Endorsed Transactions on Pervasive Health and Technology2411-71452015-11-01131810.4108/icst.pervasivehealth.2015.259282Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with AutismHwajung Hong0Gregory Abowd1Rosa Arriaga2Georgia Institute of Technology; hwajung@gatech.eduGeorgia Institute of TechnologyGeorgia Institute of TechnologyIndividuals with autism need a network of support to overcome the wide range of challenges in their daily life. Social media hold the promise for improving the quality of life of individuals with autism by offering remote advice for these daily challenges. In the paper, we study an online autism forum as a social question-and-answer (Q&A) venue. We examine 1,277 threads on the forum to characterize topics and types of questions asked by members. Our findings indicate that the majority of questions seek subjective advice and require knowledge about socially appropriate behavior—knowledge perhaps not easily elicited from the forum itself. Based on the identified opportunities and challenges, this paper contributes design recommendations for features in pervasive social computing systems that enhance online Q&A experience for individuals with autism.http://eudl.eu/doi/10.4108/icst.pervasivehealth.2015.259282autismasperger’s syndromebehavioral and mental healthonline communityquestion and answer system |
spellingShingle | Hwajung Hong Gregory Abowd Rosa Arriaga Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism EAI Endorsed Transactions on Pervasive Health and Technology autism asperger’s syndrome behavioral and mental health online community question and answer system |
title | Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism |
title_full | Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism |
title_fullStr | Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism |
title_full_unstemmed | Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism |
title_short | Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism |
title_sort | towards designing social question and answer systems for behavioral support of individuals with autism |
topic | autism asperger’s syndrome behavioral and mental health online community question and answer system |
url | http://eudl.eu/doi/10.4108/icst.pervasivehealth.2015.259282 |
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