Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism

Individuals with autism need a network of support to overcome the wide range of challenges in their daily life. Social media hold the promise for improving the quality of life of individuals with autism by offering remote advice for these daily challenges. In the paper, we study an online autism for...

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Main Authors: Hwajung Hong, Gregory Abowd, Rosa Arriaga
Format: Article
Language:English
Published: European Alliance for Innovation (EAI) 2015-11-01
Series:EAI Endorsed Transactions on Pervasive Health and Technology
Subjects:
Online Access:http://eudl.eu/doi/10.4108/icst.pervasivehealth.2015.259282
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author Hwajung Hong
Gregory Abowd
Rosa Arriaga
author_facet Hwajung Hong
Gregory Abowd
Rosa Arriaga
author_sort Hwajung Hong
collection DOAJ
description Individuals with autism need a network of support to overcome the wide range of challenges in their daily life. Social media hold the promise for improving the quality of life of individuals with autism by offering remote advice for these daily challenges. In the paper, we study an online autism forum as a social question-and-answer (Q&A) venue. We examine 1,277 threads on the forum to characterize topics and types of questions asked by members. Our findings indicate that the majority of questions seek subjective advice and require knowledge about socially appropriate behavior—knowledge perhaps not easily elicited from the forum itself. Based on the identified opportunities and challenges, this paper contributes design recommendations for features in pervasive social computing systems that enhance online Q&A experience for individuals with autism.
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spelling doaj.art-bad318e6eacd44ad9c90c4c207326aac2022-12-21T22:54:39ZengEuropean Alliance for Innovation (EAI)EAI Endorsed Transactions on Pervasive Health and Technology2411-71452015-11-01131810.4108/icst.pervasivehealth.2015.259282Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with AutismHwajung Hong0Gregory Abowd1Rosa Arriaga2Georgia Institute of Technology; hwajung@gatech.eduGeorgia Institute of TechnologyGeorgia Institute of TechnologyIndividuals with autism need a network of support to overcome the wide range of challenges in their daily life. Social media hold the promise for improving the quality of life of individuals with autism by offering remote advice for these daily challenges. In the paper, we study an online autism forum as a social question-and-answer (Q&A) venue. We examine 1,277 threads on the forum to characterize topics and types of questions asked by members. Our findings indicate that the majority of questions seek subjective advice and require knowledge about socially appropriate behavior—knowledge perhaps not easily elicited from the forum itself. Based on the identified opportunities and challenges, this paper contributes design recommendations for features in pervasive social computing systems that enhance online Q&A experience for individuals with autism.http://eudl.eu/doi/10.4108/icst.pervasivehealth.2015.259282autismasperger’s syndromebehavioral and mental healthonline communityquestion and answer system
spellingShingle Hwajung Hong
Gregory Abowd
Rosa Arriaga
Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism
EAI Endorsed Transactions on Pervasive Health and Technology
autism
asperger’s syndrome
behavioral and mental health
online community
question and answer system
title Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism
title_full Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism
title_fullStr Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism
title_full_unstemmed Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism
title_short Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism
title_sort towards designing social question and answer systems for behavioral support of individuals with autism
topic autism
asperger’s syndrome
behavioral and mental health
online community
question and answer system
url http://eudl.eu/doi/10.4108/icst.pervasivehealth.2015.259282
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