Perceived airfare fairness and patronage of domestic airlines in Nigeria.

The purpose of this study was to examine the effect of perceived airfare fairness on domestic airline Patronage in Nigeria. The study population comprised seventy five thousand (75,000) passengers of registered and Operational Domestic Airlines operating within the Nigerian airspace and the sample s...

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Main Authors: Kenneth C. Adiele, Sam G. Etuk
Format: Article
Language:English
Published: AfricaJournals 2018-01-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_7__1__2018.pdf
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author Kenneth C. Adiele
Sam G. Etuk
author_facet Kenneth C. Adiele
Sam G. Etuk
author_sort Kenneth C. Adiele
collection DOAJ
description The purpose of this study was to examine the effect of perceived airfare fairness on domestic airline Patronage in Nigeria. The study population comprised seventy five thousand (75,000) passengers of registered and Operational Domestic Airlines operating within the Nigerian airspace and the sample size for the study constitute three hundred and eighty two (382) passengers of the airlines which was determined using the Krejice and Morgan (1970) table. Furthermore, three hundred and eighty-two (382) copies of structured questionnaire was distributed to airline passengers at the respective waiting lounges of the airports while three hundred and seventy-seven (377) were retrieved and used for the study. Anova statistic was used to test the hypotheses postulated in the study. The result of the analysis revealed that perceived airfare fairness does not significantly influence domestic airline patronage in Nigeria. We concluded that perceived airfare fairness does not significantly affect domestic airline patronage in the authors therefore suggests that the domestic airline service providers in Nigeria should endeavor to make their airfare to be be attractive on order to improve their level of patronage.
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spelling doaj.art-bb718ab396f7421ebc1d46b127d9cedf2022-12-22T01:40:37ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2018-01-0171Perceived airfare fairness and patronage of domestic airlines in Nigeria.Kenneth C. Adiele0Sam G. Etuk1Department of Marketing, Faculty of Management Sciences Rivers State University, Port Harcourt, NigeriaDepartment of Marketing, Faculty of Business Administration University of Uyo, Uyo Akwa Ibom State, NigeriaThe purpose of this study was to examine the effect of perceived airfare fairness on domestic airline Patronage in Nigeria. The study population comprised seventy five thousand (75,000) passengers of registered and Operational Domestic Airlines operating within the Nigerian airspace and the sample size for the study constitute three hundred and eighty two (382) passengers of the airlines which was determined using the Krejice and Morgan (1970) table. Furthermore, three hundred and eighty-two (382) copies of structured questionnaire was distributed to airline passengers at the respective waiting lounges of the airports while three hundred and seventy-seven (377) were retrieved and used for the study. Anova statistic was used to test the hypotheses postulated in the study. The result of the analysis revealed that perceived airfare fairness does not significantly influence domestic airline patronage in Nigeria. We concluded that perceived airfare fairness does not significantly affect domestic airline patronage in the authors therefore suggests that the domestic airline service providers in Nigeria should endeavor to make their airfare to be be attractive on order to improve their level of patronage.https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_7__1__2018.pdfAirfare FairnessNigerian Domestic AirlinesCustomer Patronage
spellingShingle Kenneth C. Adiele
Sam G. Etuk
Perceived airfare fairness and patronage of domestic airlines in Nigeria.
African Journal of Hospitality, Tourism and Leisure
Airfare Fairness
Nigerian Domestic Airlines
Customer Patronage
title Perceived airfare fairness and patronage of domestic airlines in Nigeria.
title_full Perceived airfare fairness and patronage of domestic airlines in Nigeria.
title_fullStr Perceived airfare fairness and patronage of domestic airlines in Nigeria.
title_full_unstemmed Perceived airfare fairness and patronage of domestic airlines in Nigeria.
title_short Perceived airfare fairness and patronage of domestic airlines in Nigeria.
title_sort perceived airfare fairness and patronage of domestic airlines in nigeria
topic Airfare Fairness
Nigerian Domestic Airlines
Customer Patronage
url https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_7__1__2018.pdf
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