INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE

The objective in this study was to identify how the interpersonal relationship is established between users and health professionals from the perspective of the users of a Psychosocial Care Center type II in Maceió, Alagoas. Qualitative and exploratory research, undertaken bet...

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Main Authors: Maria Cicera dos Santos de Albuquerque, Mércia Zeviani Brêda, Willams Henrique da Costa Maynart, Darlan dos Santos Damásio Silva, Elaine Cristina de Medeiros Moura
Format: Article
Language:English
Published: Universidade Federal do Paraná 2016-09-01
Series:Cogitare Enfermagem
Subjects:
Online Access:http://dx.doi.org/10.5380/ce.v21i3.46528
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author Maria Cicera dos Santos de Albuquerque
Mércia Zeviani Brêda
Willams Henrique da Costa Maynart
Darlan dos Santos Damásio Silva
Elaine Cristina de Medeiros Moura
author_facet Maria Cicera dos Santos de Albuquerque
Mércia Zeviani Brêda
Willams Henrique da Costa Maynart
Darlan dos Santos Damásio Silva
Elaine Cristina de Medeiros Moura
author_sort Maria Cicera dos Santos de Albuquerque
collection DOAJ
description The objective in this study was to identify how the interpersonal relationship is established between users and health professionals from the perspective of the users of a Psychosocial Care Center type II in Maceió, Alagoas. Qualitative and exploratory research, undertaken between 2010 and 2012. Data were collected from eight users. Triangulation was used through in-depth semi-structured interviews, non-participant observation and a field diary. Minayo’s qualitative analysis was applied to the data. Three categories emerged: 1. Sensitive looking; 2. Establishing the bond; 3. Skills of professionals working at the mental health service. The following results were identified: relationship is fundamental for psychosocial care; it is important for the professional to adopt a humane look towards the user; the bond mitigates suffering; listening and attention skills are decisive to establish trust. The need is observed to discuss the theme interpersonal relationship with the professionals from the service, with a view to enabling them to create and strengthen the bond in comprehensive mental health care
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spelling doaj.art-bb76d1a4d9b94467a28c7326c277d4f52022-12-21T19:44:43ZengUniversidade Federal do ParanáCogitare Enfermagem1414-85362176-91332016-09-012130108http://dx.doi.org/10.5380/ce.v21i3.46528INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CAREMaria Cicera dos Santos de AlbuquerqueMércia Zeviani BrêdaWillams Henrique da Costa MaynartDarlan dos Santos Damásio SilvaElaine Cristina de Medeiros MouraThe objective in this study was to identify how the interpersonal relationship is established between users and health professionals from the perspective of the users of a Psychosocial Care Center type II in Maceió, Alagoas. Qualitative and exploratory research, undertaken between 2010 and 2012. Data were collected from eight users. Triangulation was used through in-depth semi-structured interviews, non-participant observation and a field diary. Minayo’s qualitative analysis was applied to the data. Three categories emerged: 1. Sensitive looking; 2. Establishing the bond; 3. Skills of professionals working at the mental health service. The following results were identified: relationship is fundamental for psychosocial care; it is important for the professional to adopt a humane look towards the user; the bond mitigates suffering; listening and attention skills are decisive to establish trust. The need is observed to discuss the theme interpersonal relationship with the professionals from the service, with a view to enabling them to create and strengthen the bond in comprehensive mental health carehttp://dx.doi.org/10.5380/ce.v21i3.46528Interpersonal relationsPatientsHealth PersonnelMental Health ServicesNursing
spellingShingle Maria Cicera dos Santos de Albuquerque
Mércia Zeviani Brêda
Willams Henrique da Costa Maynart
Darlan dos Santos Damásio Silva
Elaine Cristina de Medeiros Moura
INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE
Cogitare Enfermagem
Interpersonal relations
Patients
Health Personnel
Mental Health Services
Nursing
title INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE
title_full INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE
title_fullStr INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE
title_full_unstemmed INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE
title_short INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE
title_sort interpersonal relationship between users and health professionals in psychosocial care
topic Interpersonal relations
Patients
Health Personnel
Mental Health Services
Nursing
url http://dx.doi.org/10.5380/ce.v21i3.46528
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