The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisations
Orientation: Organisations are continuously diversifying their workforces and require information on how to benefit from positive diversity-related outputs. Servant leadership might provide a solution to improve diversity-related outputs. Literature proposes that servant leadership, diversity climat...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2020-06-01
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| Series: | SA Journal of Human Resource Management |
| Subjects: | |
| Online Access: | https://sajhrm.co.za/index.php/sajhrm/article/view/1297 |
| _version_ | 1818539826890145792 |
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| author | Sean McCallaghan Leon Jackson Marita Heyns |
| author_facet | Sean McCallaghan Leon Jackson Marita Heyns |
| author_sort | Sean McCallaghan |
| collection | DOAJ |
| description | Orientation: Organisations are continuously diversifying their workforces and require information on how to benefit from positive diversity-related outputs. Servant leadership might provide a solution to improve diversity-related outputs. Literature proposes that servant leadership, diversity climate and employee outputs are related; yet, literature is silent on how these observations would operate in a transitional environment where organisations are intentionally attempting to correct inherited workforce imbalances.
Research purpose: The study examined indirect effects of diversity climate on the relationship between servant leadership and employee attitudes.
Motivation for the study: Examinations of the indirect effects of diversity climate are limited.
Method: A quantitative approach with cross-sectional design collected 230 responses from a convenience sample. Respondents completed assessments for servant leadership, diversity climate, organisational commitment, job satisfaction and intention to quit. Statistical analysis included descriptive statistics, correlational analysis and three independent mediation models.
Main findings: Servant leadership and diversity climate are positively associated with organisational commitment, job satisfaction, and non-intention to quit. Servant leadership demonstrated a direct effect on diversity climate, organisational commitment, job satisfaction and non-intention to quit. Diversity climate had a positive impact on organisational commitment. Servant leadership demonstrated an indirect effect on organisational commitment via diversity climate.
Practical implications: The improvement of organisational commitment cannot only rely on servant leadership; a conducive diversity climate is also required.
Contribution and value-added: The examination contributes towards limited diversity climate research with evidence of the indirect capacity of diversity climate. |
| first_indexed | 2024-12-11T21:47:14Z |
| format | Article |
| id | doaj.art-bb7b5aec35634886b9dc03aaf602200f |
| institution | Directory Open Access Journal |
| issn | 1683-7584 2071-078X |
| language | English |
| last_indexed | 2024-12-11T21:47:14Z |
| publishDate | 2020-06-01 |
| publisher | AOSIS |
| record_format | Article |
| series | SA Journal of Human Resource Management |
| spelling | doaj.art-bb7b5aec35634886b9dc03aaf602200f2022-12-22T00:49:34ZengAOSISSA Journal of Human Resource Management1683-75842071-078X2020-06-01180e1e1310.4102/sajhrm.v18i0.1297540The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisationsSean McCallaghan0Leon Jackson1Marita Heyns2Optentia Research Focus Area, North-West University, VanderbijlparkWorkWell Research Unit, Business School, North-West University, PotchefstroomOptentia Research Focus Area, North-West University, VanderbijlparkOrientation: Organisations are continuously diversifying their workforces and require information on how to benefit from positive diversity-related outputs. Servant leadership might provide a solution to improve diversity-related outputs. Literature proposes that servant leadership, diversity climate and employee outputs are related; yet, literature is silent on how these observations would operate in a transitional environment where organisations are intentionally attempting to correct inherited workforce imbalances. Research purpose: The study examined indirect effects of diversity climate on the relationship between servant leadership and employee attitudes. Motivation for the study: Examinations of the indirect effects of diversity climate are limited. Method: A quantitative approach with cross-sectional design collected 230 responses from a convenience sample. Respondents completed assessments for servant leadership, diversity climate, organisational commitment, job satisfaction and intention to quit. Statistical analysis included descriptive statistics, correlational analysis and three independent mediation models. Main findings: Servant leadership and diversity climate are positively associated with organisational commitment, job satisfaction, and non-intention to quit. Servant leadership demonstrated a direct effect on diversity climate, organisational commitment, job satisfaction and non-intention to quit. Diversity climate had a positive impact on organisational commitment. Servant leadership demonstrated an indirect effect on organisational commitment via diversity climate. Practical implications: The improvement of organisational commitment cannot only rely on servant leadership; a conducive diversity climate is also required. Contribution and value-added: The examination contributes towards limited diversity climate research with evidence of the indirect capacity of diversity climate.https://sajhrm.co.za/index.php/sajhrm/article/view/1297diversity climateintention to quitjob satisfactionorganisational commitmentservant leadership |
| spellingShingle | Sean McCallaghan Leon Jackson Marita Heyns The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisations SA Journal of Human Resource Management diversity climate intention to quit job satisfaction organisational commitment servant leadership |
| title | The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisations |
| title_full | The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisations |
| title_fullStr | The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisations |
| title_full_unstemmed | The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisations |
| title_short | The indirect effect of servant leadership on employee attitudes through diversity climate in selected South African organisations |
| title_sort | indirect effect of servant leadership on employee attitudes through diversity climate in selected south african organisations |
| topic | diversity climate intention to quit job satisfaction organisational commitment servant leadership |
| url | https://sajhrm.co.za/index.php/sajhrm/article/view/1297 |
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