“I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning Environment
Blended learning has been growing in demand and popularity and has become a common phenomenon in modern higher education systems, especially with the implementation of learning management system (LMS). This paper examined the effects of critical success factors on students' experience and satis...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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IEEE
2018-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/8523678/ |
| _version_ | 1818855346392793088 |
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| author | Samar Ghazal Hosam Al-Samarraie Hanan Aldowah |
| author_facet | Samar Ghazal Hosam Al-Samarraie Hanan Aldowah |
| author_sort | Samar Ghazal |
| collection | DOAJ |
| description | Blended learning has been growing in demand and popularity and has become a common phenomenon in modern higher education systems, especially with the implementation of learning management system (LMS). This paper examined the effects of critical success factors on students' experience and satisfaction with the LMS in a blended learning setting. Certain characteristics of students, instructors, system, classmates, course design, and organization were identified from the literature as the main indicators of the LMS success. A total of 174 university students (94 males and 80 females) responded to an online questionnaire. A partial least square (PLS) approach was used for data analysis. The result showed that certain factors were found to influence students' perceived ease of use and usefulness of LMS and consequently their satisfaction. Findings from this paper provide the necessary insights as to how universities can enhance students' experiences and satisfaction of LMS in order to support the blended learning approach. |
| first_indexed | 2024-12-19T08:07:09Z |
| format | Article |
| id | doaj.art-bb7e48804be94e9fbf6a43bc05c8b637 |
| institution | Directory Open Access Journal |
| issn | 2169-3536 |
| language | English |
| last_indexed | 2024-12-19T08:07:09Z |
| publishDate | 2018-01-01 |
| publisher | IEEE |
| record_format | Article |
| series | IEEE Access |
| spelling | doaj.art-bb7e48804be94e9fbf6a43bc05c8b6372022-12-21T20:29:44ZengIEEEIEEE Access2169-35362018-01-016771797720110.1109/ACCESS.2018.28796778523678“I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning EnvironmentSamar Ghazal0Hosam Al-Samarraie1https://orcid.org/0000-0002-9861-8989Hanan Aldowah2Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia, Gelugor, MalaysiaCentre for Instructional Technology and Multimedia, Universiti Sains Malaysia, Gelugor, MalaysiaCentre for Instructional Technology and Multimedia, Universiti Sains Malaysia, Gelugor, MalaysiaBlended learning has been growing in demand and popularity and has become a common phenomenon in modern higher education systems, especially with the implementation of learning management system (LMS). This paper examined the effects of critical success factors on students' experience and satisfaction with the LMS in a blended learning setting. Certain characteristics of students, instructors, system, classmates, course design, and organization were identified from the literature as the main indicators of the LMS success. A total of 174 university students (94 males and 80 females) responded to an online questionnaire. A partial least square (PLS) approach was used for data analysis. The result showed that certain factors were found to influence students' perceived ease of use and usefulness of LMS and consequently their satisfaction. Findings from this paper provide the necessary insights as to how universities can enhance students' experiences and satisfaction of LMS in order to support the blended learning approach.https://ieeexplore.ieee.org/document/8523678/Blended learningLMSclassroomsatisfactionhigher education |
| spellingShingle | Samar Ghazal Hosam Al-Samarraie Hanan Aldowah “I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning Environment IEEE Access Blended learning LMS classroom satisfaction higher education |
| title | “I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning Environment |
| title_full | “I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning Environment |
| title_fullStr | “I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning Environment |
| title_full_unstemmed | “I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning Environment |
| title_short | “I am Still Learning”: Modeling LMS Critical Success Factors for Promoting Students’ Experience and Satisfaction in a Blended Learning Environment |
| title_sort | x201c i am still learning x201d modeling lms critical success factors for promoting students x2019 experience and satisfaction in a blended learning environment |
| topic | Blended learning LMS classroom satisfaction higher education |
| url | https://ieeexplore.ieee.org/document/8523678/ |
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