Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group study

Abstract Background Medically unexplained symptoms (MUS) and somatoform disorders are common in general practices, but there is evidence that general practitioners (GPs) rarely use these codes. Assuming that correct classification and coding of symptoms and diseases are important for adequate manage...

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Main Authors: N. J. Pohontsch, T. Zimmermann, C. Jonas, M. Lehmann, B. Löwe, M. Scherer
Format: Article
Language:English
Published: BMC 2018-07-01
Series:BMC Family Practice
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12875-018-0812-8
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author N. J. Pohontsch
T. Zimmermann
C. Jonas
M. Lehmann
B. Löwe
M. Scherer
author_facet N. J. Pohontsch
T. Zimmermann
C. Jonas
M. Lehmann
B. Löwe
M. Scherer
author_sort N. J. Pohontsch
collection DOAJ
description Abstract Background Medically unexplained symptoms (MUS) and somatoform disorders are common in general practices, but there is evidence that general practitioners (GPs) rarely use these codes. Assuming that correct classification and coding of symptoms and diseases are important for adequate management and treatment, insights into these processes could reveal problematic areas and possible solutions. Our study aims at exploring general practitioners’ views on coding and reasons for not coding MUS/somatoform disorders. Methods We invited GPs to participate in six focus groups (N = 42). Patient vignettes and a semi-structured guideline were used by two moderators to facilitate the discussions. Recordings were transcribed verbatim. Two researchers analyzed the data using structuring content analysis with deductive and inductive category building. Results Three main categories turned out to be most relevant. For category a) “benefits of coding” GPs described that coding is seen as being done for reimbursement purposes and is not necessarily linked to the content of their reference files for a specific patient. Others reported to code specific diagnoses only if longer consultations to explore psychosomatic symptoms or psychotherapy are intended to be billed. Reasons for b) “restrained coding” were attempting to protect the patient from stigma through certain diagnoses and the preference for tentative diagnoses and functional coding. Some GPs admitted to c) “code inaccurately” attributing this to insufficient knowledge of ICD-10-criteria, time constraints or using “rules of thumb” for coding. Conclusions There seem to be challenges in the process of coding of MUS and somatoform disorders, but GPs appear not to contest the patients’ suffering and accept uncertainty (about diagnoses) as an elementary part of their work. From GPs’ points of view ICD-10-coding does not appear to be a necessary requirement for treating patients and coding might be avoided to protect the patients from stigma and other negative consequences. Our findings supply a possible explanation for the commonly seen difference between routine and epidemiological data. The recent developments in the DSM-5 and the upcoming ICD-11 will supposedly change acceptance and handling of these diagnoses for GPs and patients. Either way, consequences for GPs’ diagnosing and coding behavior are not yet foreseeable.
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spelling doaj.art-bbe87271ed3b451aafd02902f3a81c802022-12-22T00:25:06ZengBMCBMC Family Practice1471-22962018-07-0119111110.1186/s12875-018-0812-8Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group studyN. J. Pohontsch0T. Zimmermann1C. Jonas2M. Lehmann3B. Löwe4M. Scherer5Department of General Practice / Primary Care, University Medical Center Hamburg-EppendorfDepartment of General Practice / Primary Care, University Medical Center Hamburg-EppendorfDepartment of Psychosomatic Medicine and Psychotherapy, University Medical Center Hamburg-Eppendorf and Schön Clinic Hamburg EilbekDepartment of Psychosomatic Medicine and Psychotherapy, University Medical Center Hamburg-Eppendorf and Schön Clinic Hamburg EilbekDepartment of Psychosomatic Medicine and Psychotherapy, University Medical Center Hamburg-Eppendorf and Schön Clinic Hamburg EilbekDepartment of General Practice / Primary Care, University Medical Center Hamburg-EppendorfAbstract Background Medically unexplained symptoms (MUS) and somatoform disorders are common in general practices, but there is evidence that general practitioners (GPs) rarely use these codes. Assuming that correct classification and coding of symptoms and diseases are important for adequate management and treatment, insights into these processes could reveal problematic areas and possible solutions. Our study aims at exploring general practitioners’ views on coding and reasons for not coding MUS/somatoform disorders. Methods We invited GPs to participate in six focus groups (N = 42). Patient vignettes and a semi-structured guideline were used by two moderators to facilitate the discussions. Recordings were transcribed verbatim. Two researchers analyzed the data using structuring content analysis with deductive and inductive category building. Results Three main categories turned out to be most relevant. For category a) “benefits of coding” GPs described that coding is seen as being done for reimbursement purposes and is not necessarily linked to the content of their reference files for a specific patient. Others reported to code specific diagnoses only if longer consultations to explore psychosomatic symptoms or psychotherapy are intended to be billed. Reasons for b) “restrained coding” were attempting to protect the patient from stigma through certain diagnoses and the preference for tentative diagnoses and functional coding. Some GPs admitted to c) “code inaccurately” attributing this to insufficient knowledge of ICD-10-criteria, time constraints or using “rules of thumb” for coding. Conclusions There seem to be challenges in the process of coding of MUS and somatoform disorders, but GPs appear not to contest the patients’ suffering and accept uncertainty (about diagnoses) as an elementary part of their work. From GPs’ points of view ICD-10-coding does not appear to be a necessary requirement for treating patients and coding might be avoided to protect the patients from stigma and other negative consequences. Our findings supply a possible explanation for the commonly seen difference between routine and epidemiological data. The recent developments in the DSM-5 and the upcoming ICD-11 will supposedly change acceptance and handling of these diagnoses for GPs and patients. Either way, consequences for GPs’ diagnosing and coding behavior are not yet foreseeable.http://link.springer.com/article/10.1186/s12875-018-0812-8ICDGeneral practitionerGermanyFocus groupSomatoform disorderMedically unexplained symptoms
spellingShingle N. J. Pohontsch
T. Zimmermann
C. Jonas
M. Lehmann
B. Löwe
M. Scherer
Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group study
BMC Family Practice
ICD
General practitioner
Germany
Focus group
Somatoform disorder
Medically unexplained symptoms
title Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group study
title_full Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group study
title_fullStr Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group study
title_full_unstemmed Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group study
title_short Coding of medically unexplained symptoms and somatoform disorders by general practitioners – an exploratory focus group study
title_sort coding of medically unexplained symptoms and somatoform disorders by general practitioners an exploratory focus group study
topic ICD
General practitioner
Germany
Focus group
Somatoform disorder
Medically unexplained symptoms
url http://link.springer.com/article/10.1186/s12875-018-0812-8
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