Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19

The effects of COVID-19 on tourism are irreversible, with potential reductions in income, job losses, shifting working landscapes, and visible health-related fears. These adversities are reinforced in the hospitality business, particularly for hotels, the income streams of which rely on individual m...

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Main Authors: Muhammad Yunus Amar, Alim Syariati, Ridwan Ridwan, Rika Dwi Ayu Parmitasari
Format: Article
Language:English
Published: MDPI AG 2021-11-01
Series:Risks
Subjects:
Online Access:https://www.mdpi.com/2227-9091/9/11/194
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author Muhammad Yunus Amar
Alim Syariati
Ridwan Ridwan
Rika Dwi Ayu Parmitasari
author_facet Muhammad Yunus Amar
Alim Syariati
Ridwan Ridwan
Rika Dwi Ayu Parmitasari
author_sort Muhammad Yunus Amar
collection DOAJ
description The effects of COVID-19 on tourism are irreversible, with potential reductions in income, job losses, shifting working landscapes, and visible health-related fears. These adversities are reinforced in the hospitality business, particularly for hotels, the income streams of which rely on individual movements. This study investigates the process undertaken by the hotel industry in Indonesia to face the current challenges, particularly in terms of the dynamic capabilities possessed by hotel businesses. This construct discusses the potentiality of maximizing existing resources and its impact on innovation norms to leverage hotel dynamics. A total of 329 hotel managers responded to the survey, and the data were finalized by employing PLS-SEM. The findings primarily support the hypothesized direct relationships, but refute the presence of indirect relationships. The results amplify how past investments in sustainable resources are easily deployed assets during COVID-19 and create a welcoming environment for dynamic innovation among hotels during periods of change.
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spelling doaj.art-bc2c782c2ffa4cb18971ef3bcb5eea092023-11-23T01:22:44ZengMDPI AGRisks2227-90912021-11-0191119410.3390/risks9110194Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19Muhammad Yunus Amar0Alim Syariati1Ridwan Ridwan2Rika Dwi Ayu Parmitasari3Management Department, Universitas Hasanuddin, Makassar 90245, IndonesiaManagement Department, Universitas Islam Negeri Alauddin Makassar, Gowa 92118, IndonesiaEconomics Department, Universitas Janabadra, Yogyakarta 55271, IndonesiaManagement Department, Universitas Islam Negeri Alauddin Makassar, Gowa 92118, IndonesiaThe effects of COVID-19 on tourism are irreversible, with potential reductions in income, job losses, shifting working landscapes, and visible health-related fears. These adversities are reinforced in the hospitality business, particularly for hotels, the income streams of which rely on individual movements. This study investigates the process undertaken by the hotel industry in Indonesia to face the current challenges, particularly in terms of the dynamic capabilities possessed by hotel businesses. This construct discusses the potentiality of maximizing existing resources and its impact on innovation norms to leverage hotel dynamics. A total of 329 hotel managers responded to the survey, and the data were finalized by employing PLS-SEM. The findings primarily support the hypothesized direct relationships, but refute the presence of indirect relationships. The results amplify how past investments in sustainable resources are easily deployed assets during COVID-19 and create a welcoming environment for dynamic innovation among hotels during periods of change.https://www.mdpi.com/2227-9091/9/11/194dynamic capabilityexisting resourcesinnovation normshotelstrategyIndonesia
spellingShingle Muhammad Yunus Amar
Alim Syariati
Ridwan Ridwan
Rika Dwi Ayu Parmitasari
Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19
Risks
dynamic capability
existing resources
innovation norms
hotel
strategy
Indonesia
title Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19
title_full Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19
title_fullStr Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19
title_full_unstemmed Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19
title_short Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19
title_sort indonesian hotels dynamic capability under the risks of covid 19
topic dynamic capability
existing resources
innovation norms
hotel
strategy
Indonesia
url https://www.mdpi.com/2227-9091/9/11/194
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AT alimsyariati indonesianhotelsdynamiccapabilityundertherisksofcovid19
AT ridwanridwan indonesianhotelsdynamiccapabilityundertherisksofcovid19
AT rikadwiayuparmitasari indonesianhotelsdynamiccapabilityundertherisksofcovid19