Who Is More Satisfied with Health Services? A Cross-Sectional Study in China
This cross-sectional study aims to assess the Chinese population’s satisfaction with health service and identify 2 types of variables, Andersen’s behavioral model related variables and social environment variables associated with high satisfaction. Data were derived from the 2013 Chinese General Soc...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2021-02-01
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| Series: | Inquiry: The Journal of Health Care Organization, Provision, and Financing |
| Online Access: | https://doi.org/10.1177/0046958021999926 |
| _version_ | 1818876037026545664 |
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| author | Shangren Qin PhD Ye Ding MM |
| author_facet | Shangren Qin PhD Ye Ding MM |
| author_sort | Shangren Qin PhD |
| collection | DOAJ |
| description | This cross-sectional study aims to assess the Chinese population’s satisfaction with health service and identify 2 types of variables, Andersen’s behavioral model related variables and social environment variables associated with high satisfaction. Data were derived from the 2013 Chinese General Social Survey (CGSS). Using exploratory factor analysis, the original questionnaire’s 10 health services were grouped into 2 dimensions, including “health management service” and “public health service.” Then, the satisfaction was described. The associations between satisfaction and factors were assessed using a multivariable logistic regression model. As a result, a total of 5283 subjects were enrolled. The satisfaction was 56.74% for “health management service” and 54.48% for “public health service.” Those with older age, lower education level, positive social environment factors (ie, higher perceived social class, higher perceived social trust, and perceived social equity), and having pension were more likely to report high satisfaction. Moreover, compared to the east region (the most prosperous region), the individuals from the central region or the north-east region (both regional economic levels were medium) had lower odds of reporting high satisfaction. In comparison, those from the west region (the least developed region) had higher odds. In conclusion, actionable measures to increase satisfaction should be proposed by the Chinese government, including increasing pension insurance coverage, increasing investment in health services, creating an excellent social environment, etc. |
| first_indexed | 2024-12-19T13:36:01Z |
| format | Article |
| id | doaj.art-bc5fbef2875c47f394b2917a1032c6c8 |
| institution | Directory Open Access Journal |
| issn | 0046-9580 1945-7243 |
| language | English |
| last_indexed | 2024-12-19T13:36:01Z |
| publishDate | 2021-02-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Inquiry: The Journal of Health Care Organization, Provision, and Financing |
| spelling | doaj.art-bc5fbef2875c47f394b2917a1032c6c82022-12-21T20:19:12ZengSAGE PublishingInquiry: The Journal of Health Care Organization, Provision, and Financing0046-95801945-72432021-02-015810.1177/0046958021999926Who Is More Satisfied with Health Services? A Cross-Sectional Study in ChinaShangren Qin PhD0Ye Ding MM1Hangzhou Medical College, Hangzhou, ChinaHangzhou Medical College, Hangzhou, ChinaThis cross-sectional study aims to assess the Chinese population’s satisfaction with health service and identify 2 types of variables, Andersen’s behavioral model related variables and social environment variables associated with high satisfaction. Data were derived from the 2013 Chinese General Social Survey (CGSS). Using exploratory factor analysis, the original questionnaire’s 10 health services were grouped into 2 dimensions, including “health management service” and “public health service.” Then, the satisfaction was described. The associations between satisfaction and factors were assessed using a multivariable logistic regression model. As a result, a total of 5283 subjects were enrolled. The satisfaction was 56.74% for “health management service” and 54.48% for “public health service.” Those with older age, lower education level, positive social environment factors (ie, higher perceived social class, higher perceived social trust, and perceived social equity), and having pension were more likely to report high satisfaction. Moreover, compared to the east region (the most prosperous region), the individuals from the central region or the north-east region (both regional economic levels were medium) had lower odds of reporting high satisfaction. In comparison, those from the west region (the least developed region) had higher odds. In conclusion, actionable measures to increase satisfaction should be proposed by the Chinese government, including increasing pension insurance coverage, increasing investment in health services, creating an excellent social environment, etc.https://doi.org/10.1177/0046958021999926 |
| spellingShingle | Shangren Qin PhD Ye Ding MM Who Is More Satisfied with Health Services? A Cross-Sectional Study in China Inquiry: The Journal of Health Care Organization, Provision, and Financing |
| title | Who Is More Satisfied with Health Services? A Cross-Sectional Study in China |
| title_full | Who Is More Satisfied with Health Services? A Cross-Sectional Study in China |
| title_fullStr | Who Is More Satisfied with Health Services? A Cross-Sectional Study in China |
| title_full_unstemmed | Who Is More Satisfied with Health Services? A Cross-Sectional Study in China |
| title_short | Who Is More Satisfied with Health Services? A Cross-Sectional Study in China |
| title_sort | who is more satisfied with health services a cross sectional study in china |
| url | https://doi.org/10.1177/0046958021999926 |
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