QUESTÕES DE GOVERNANÇA E OS PAPÉIS DOS STAKEHOLDERS NO AMBIENTE DO ENSINO SUPERIOR BRASILEIRO

QUESTÕES DE GOVERNANÇA E OS PAPÉIS DOS STAKEHOLDERS NO AMBIENTE DO ENSINO SUPERIOR BRASILEIRO

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The aim of this research is to develop and validate a scale in order to measure the quality perceived by undergraduate students in educational services. To carry out the work, was developed a bibliographic research about the concepts and features related to p...

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Bibliographic Details
Main Authors:	José Franco Teixeira, Luis Mota de Castro
Format:	Article
Language:	Spanish
Published:	Universidade Federal de Santa Catarina 2015-01-01
Series:	Revista Gestão Universitária na América Latina
Subjects:	educational services quality services quality measurement quality in higher education
Online Access:	http://www.redalyc.org/articulo.oa?id=319338455012

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