SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS

A good information system will support the implementation of the tasks and functions of the organization. This systematic review aims to identify and characterize the methods and attributes in usability evaluation and identify measurement techniques in usability evaluation. This systematic review u...

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Main Authors: Susi Ari Kristina, Rivai Endra Dwi Yulianto, Anna Wahyuni Widayanti
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Magelang 2022-04-01
Series:Jurnal Farmasi Sains dan Praktis
Subjects:
Online Access:http://journal.unimma.ac.id/index.php/pharmacy/article/view/6625
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author Susi Ari Kristina
Rivai Endra Dwi Yulianto
Anna Wahyuni Widayanti
author_facet Susi Ari Kristina
Rivai Endra Dwi Yulianto
Anna Wahyuni Widayanti
author_sort Susi Ari Kristina
collection DOAJ
description A good information system will support the implementation of the tasks and functions of the organization. This systematic review aims to identify and characterize the methods and attributes in usability evaluation and identify measurement techniques in usability evaluation. This systematic review uses the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology. The search was carried out using two databases, namely PubMed and Science Direct, by limiting information systems related to health published from 2015 to 2021. Articles that met the criteria were evaluated for methods, attributes, measurement techniques, and usability criteria used. Article quality was assessed using a modified Downs and Black checklist. The search identified 132 articles. The results of abstract screening and duplication-checking obtained 128 articles. The screening was carried out through a complete review of the inclusion and exclusion criteria, obtained 9 articles that met the criteria. There are five methods used for usability evaluation, namely Think aloud (TA), Heuristic evaluation (HE), System Usability Scale (SUS), User viewpoint, and Cognitive Walkthrough Method. Six problem definitions used in usability evaluation are ISO, Nielsen, user-based, TAUCHI, 19 item usability questions, and successful completion of scenarios. The measurement technique is done by qualitative and quantitative analysis. Effectiveness, efficiency, and satisfaction are criteria that are always assessed from almost all articles reviewed. The heuristic evaluation method with quantitative measurement techniques using an evaluator in evaluating usability based on scenarios then proceeding with qualitative measurement techniques to deepen problems and provide solutions is the most ideal usability evaluation measurement technique.
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spelling doaj.art-bcc34ba676c946f78af644ea67b5ced02022-12-22T02:31:52ZindUniversitas Muhammadiyah MagelangJurnal Farmasi Sains dan Praktis2549-90682579-45582022-04-018110.31603/pharmacy.v8i1.6625SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMSSusi Ari Kristina0Rivai Endra Dwi Yulianto1Anna Wahyuni Widayanti2Department of Pharmaceutics, Faculty of Pharmacy, Universitas Gadjah MadaMaster Program in Pharmacy Management, Faculty of Pharmacy, Universitas Gadjah MadaDepartment of Pharmaceutics, Faculty of Pharmacy, Universitas Gadjah Mada A good information system will support the implementation of the tasks and functions of the organization. This systematic review aims to identify and characterize the methods and attributes in usability evaluation and identify measurement techniques in usability evaluation. This systematic review uses the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology. The search was carried out using two databases, namely PubMed and Science Direct, by limiting information systems related to health published from 2015 to 2021. Articles that met the criteria were evaluated for methods, attributes, measurement techniques, and usability criteria used. Article quality was assessed using a modified Downs and Black checklist. The search identified 132 articles. The results of abstract screening and duplication-checking obtained 128 articles. The screening was carried out through a complete review of the inclusion and exclusion criteria, obtained 9 articles that met the criteria. There are five methods used for usability evaluation, namely Think aloud (TA), Heuristic evaluation (HE), System Usability Scale (SUS), User viewpoint, and Cognitive Walkthrough Method. Six problem definitions used in usability evaluation are ISO, Nielsen, user-based, TAUCHI, 19 item usability questions, and successful completion of scenarios. The measurement technique is done by qualitative and quantitative analysis. Effectiveness, efficiency, and satisfaction are criteria that are always assessed from almost all articles reviewed. The heuristic evaluation method with quantitative measurement techniques using an evaluator in evaluating usability based on scenarios then proceeding with qualitative measurement techniques to deepen problems and provide solutions is the most ideal usability evaluation measurement technique. http://journal.unimma.ac.id/index.php/pharmacy/article/view/6625Information SystemsHealthSystematic ReviewMethodsUsability
spellingShingle Susi Ari Kristina
Rivai Endra Dwi Yulianto
Anna Wahyuni Widayanti
SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS
Jurnal Farmasi Sains dan Praktis
Information Systems
Health
Systematic Review
Methods
Usability
title SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS
title_full SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS
title_fullStr SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS
title_full_unstemmed SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS
title_short SYSTEMATIC REVIEW OF THE USABILITY EVALUATION METHODOLOGY OF HEALTH INFORMATION SYSTEMS
title_sort systematic review of the usability evaluation methodology of health information systems
topic Information Systems
Health
Systematic Review
Methods
Usability
url http://journal.unimma.ac.id/index.php/pharmacy/article/view/6625
work_keys_str_mv AT susiarikristina systematicreviewoftheusabilityevaluationmethodologyofhealthinformationsystems
AT rivaiendradwiyulianto systematicreviewoftheusabilityevaluationmethodologyofhealthinformationsystems
AT annawahyuniwidayanti systematicreviewoftheusabilityevaluationmethodologyofhealthinformationsystems