A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 Model

In any organization, dealing with lessons learned is a complex issue that involves people, processes and technologies. Although lessons learned processes are already well established in the project management community, the use of modern web technologies to support them is still in its infancy. This...

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Main Authors: Marcirio Chaves, Cíntia Araújo, Laura Teixeira, Debora Rosa, Irapuan Júnior
Format: Article
Language:English
Published: UMinho Editora 2016-01-01
Series:International Journal of Information Systems and Project Management
Subjects:
Online Access: http://www.sciencesphere.org/ijispm/archive/ijispm-040102.pdf
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author Marcirio Chaves
Cíntia Araújo
Laura Teixeira
Debora Rosa
Irapuan Júnior
author_facet Marcirio Chaves
Cíntia Araújo
Laura Teixeira
Debora Rosa
Irapuan Júnior
author_sort Marcirio Chaves
collection DOAJ
description In any organization, dealing with lessons learned is a complex issue that involves people, processes and technologies. Although lessons learned processes are already well established in the project management community, the use of modern web technologies to support them is still in its infancy. This paper introduces a new model to manage lessons learned in PMBoK process groups. This model draws upon interdisciplinary literature, which embeds lessons learned processes, shared context and Web 2.0 service models. The model is supported by Web 2.0 technologies and centered in PMBoK process groups to allow a thorough overview of the project. An exploratory focus group was set up to validate the model qualitatively within a constructivist ontology and an interpretive epistemology. The adoption of this model can help academics and practitioners using PMBoK process groups to acquire a better understanding of managing lessons learned in projects.
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spelling doaj.art-bccd1fddd9d04e9bb7ca05192dc7400f2022-12-22T02:39:45ZengUMinho EditoraInternational Journal of Information Systems and Project Management2182-77962182-77882016-01-010401274510.12821/ijispm04010221827788A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 ModelMarcirio Chaves0Cíntia Araújo1Laura Teixeira2Debora Rosa3Irapuan Júnior4 Nove de Julho University Nove de Julho University Nove de Julho University Nove de Julho University UNIP University In any organization, dealing with lessons learned is a complex issue that involves people, processes and technologies. Although lessons learned processes are already well established in the project management community, the use of modern web technologies to support them is still in its infancy. This paper introduces a new model to manage lessons learned in PMBoK process groups. This model draws upon interdisciplinary literature, which embeds lessons learned processes, shared context and Web 2.0 service models. The model is supported by Web 2.0 technologies and centered in PMBoK process groups to allow a thorough overview of the project. An exploratory focus group was set up to validate the model qualitatively within a constructivist ontology and an interpretive epistemology. The adoption of this model can help academics and practitioners using PMBoK process groups to acquire a better understanding of managing lessons learned in projects. http://www.sciencesphere.org/ijispm/archive/ijispm-040102.pdf IT Project ManagementPMBoKKnowledge ManagementLessons LearnedWeb 2.0 Technologies
spellingShingle Marcirio Chaves
Cíntia Araújo
Laura Teixeira
Debora Rosa
Irapuan Júnior
A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 Model
International Journal of Information Systems and Project Management
IT Project Management
PMBoK
Knowledge Management
Lessons Learned
Web 2.0 Technologies
title A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 Model
title_full A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 Model
title_fullStr A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 Model
title_full_unstemmed A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 Model
title_short A new approach to managing Lessons Learned in PMBoK process groups: the Ballistic 2.0 Model
title_sort new approach to managing lessons learned in pmbok process groups the ballistic 2 0 model
topic IT Project Management
PMBoK
Knowledge Management
Lessons Learned
Web 2.0 Technologies
url http://www.sciencesphere.org/ijispm/archive/ijispm-040102.pdf
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