El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0

Today, Internet is a key element in any activity that is constantly changing and requires constant updating. One of the latest developments has been the web 2.0, which allows direct interaction and feedback to the user, being its main focus the publication of opinions and exchange of information. Th...

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Main Authors: Trinidad Domínguez Vila, Noelia Araújo Vila
Format: Article
Language:English
Published: Instituto de Investigación Social y Turismo 2012-04-01
Series:PASOS Revista de Turismo y Patrimonio Cultural
Subjects:
Online Access:http://www.pasosonline.org/Publicados/10312/PS0312_01.pdf
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author Trinidad Domínguez Vila
Noelia Araújo Vila
author_facet Trinidad Domínguez Vila
Noelia Araújo Vila
author_sort Trinidad Domínguez Vila
collection DOAJ
description Today, Internet is a key element in any activity that is constantly changing and requires constant updating. One of the latest developments has been the web 2.0, which allows direct interaction and feedback to the user, being its main focus the publication of opinions and exchange of information. The Tourism Sector, like any society, has also been involved in these changes, presenting an opportunity and a competitive advantage to be working with tools to communicate with the user. One of the big bets has been made by Madrid Community, through its web www.turismomadrid.es. This paper seeks to analyze the current role of Internet, Web 2.0 and social networks and the role they are playing in relation to tourism and to verify through a comparison with tourist sites in other communities, whether Madrid case is shown as the principal model of proactive strategy, like they wanted on the initial objectives.
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spelling doaj.art-bd1abf67a41c4954a66ca04066fb29652022-12-21T18:46:20ZengInstituto de Investigación Social y TurismoPASOS Revista de Turismo y Patrimonio Cultural1695-71212012-04-01103225237El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0Trinidad Domínguez VilaNoelia Araújo VilaToday, Internet is a key element in any activity that is constantly changing and requires constant updating. One of the latest developments has been the web 2.0, which allows direct interaction and feedback to the user, being its main focus the publication of opinions and exchange of information. The Tourism Sector, like any society, has also been involved in these changes, presenting an opportunity and a competitive advantage to be working with tools to communicate with the user. One of the big bets has been made by Madrid Community, through its web www.turismomadrid.es. This paper seeks to analyze the current role of Internet, Web 2.0 and social networks and the role they are playing in relation to tourism and to verify through a comparison with tourist sites in other communities, whether Madrid case is shown as the principal model of proactive strategy, like they wanted on the initial objectives.http://www.pasosonline.org/Publicados/10312/PS0312_01.pdfTourism promotionWeb 2.0Social networkingBlogMadridTurismo
spellingShingle Trinidad Domínguez Vila
Noelia Araújo Vila
El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0
PASOS Revista de Turismo y Patrimonio Cultural
Tourism promotion
Web 2.0
Social networking
Blog
MadridTurismo
title El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0
title_full El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0
title_fullStr El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0
title_full_unstemmed El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0
title_short El fenómeno 2.0 en el sector turístico. El caso de Madrid 2.0
title_sort el fenomeno 2 0 en el sector turistico el caso de madrid 2 0
topic Tourism promotion
Web 2.0
Social networking
Blog
MadridTurismo
url http://www.pasosonline.org/Publicados/10312/PS0312_01.pdf
work_keys_str_mv AT trinidaddominguezvila elfenomeno20enelsectorturisticoelcasodemadrid20
AT noeliaaraujovila elfenomeno20enelsectorturisticoelcasodemadrid20