Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox

Drawing on interviews with 12 young adults in the Danish digital labor market, this article investigates how young workers on digital labor platforms experience the tension between ‘algorithmic management’ and autonomy. Digital labor platforms promise autonomy to workers, but the study shows that th...

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Main Authors: Cæcilie Sloth Laursen, Mette Lykke Nielsen, Johnny Dyreborg
Format: Article
Language:English
Published: Aalborg University 2021-07-01
Series:Nordic Journal of Working Life Studies
Subjects:
Online Access:https://tidsskrift.dk/njwls/article/view/127867
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author Cæcilie Sloth Laursen
Mette Lykke Nielsen
Johnny Dyreborg
author_facet Cæcilie Sloth Laursen
Mette Lykke Nielsen
Johnny Dyreborg
author_sort Cæcilie Sloth Laursen
collection DOAJ
description Drawing on interviews with 12 young adults in the Danish digital labor market, this article investigates how young workers on digital labor platforms experience the tension between ‘algorithmic management’ and autonomy. Digital labor platforms promise autonomy to workers, but the study shows that the platforms in varying degrees exert control over the labor process in different stages of the work. The inherent non-transparency of the algorithmic management systems makes it difficult for the young workers to understand the underlying mechanisms of the platforms. While the young workers’ autonomy in some important ways is restricted by the algorithmic management systems, the young workers have all chosen the platform work because they feel that it allows them to control where and when they work. We propose the conceptualization ‘the double autonomy paradox of young workers’ to describe this phenomenon.
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spelling doaj.art-bd992d782ca84c34bae81783d55ee97d2022-12-21T20:15:29ZengAalborg UniversityNordic Journal of Working Life Studies2245-01572021-07-0110.18291/njwls.127867Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy ParadoxCæcilie Sloth Laursen0Mette Lykke Nielsen1Johnny Dyreborg2IT University of CopenhagenAalborg UniversityNational Research Centre for the Working EnvironmentDrawing on interviews with 12 young adults in the Danish digital labor market, this article investigates how young workers on digital labor platforms experience the tension between ‘algorithmic management’ and autonomy. Digital labor platforms promise autonomy to workers, but the study shows that the platforms in varying degrees exert control over the labor process in different stages of the work. The inherent non-transparency of the algorithmic management systems makes it difficult for the young workers to understand the underlying mechanisms of the platforms. While the young workers’ autonomy in some important ways is restricted by the algorithmic management systems, the young workers have all chosen the platform work because they feel that it allows them to control where and when they work. We propose the conceptualization ‘the double autonomy paradox of young workers’ to describe this phenomenon.https://tidsskrift.dk/njwls/article/view/127867Health, Working Environment & WellbeingWork/Life BalanceGender, Ethnicity, Age and DiversityOrganization & Management
spellingShingle Cæcilie Sloth Laursen
Mette Lykke Nielsen
Johnny Dyreborg
Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox
Nordic Journal of Working Life Studies
Health, Working Environment & Wellbeing
Work/Life Balance
Gender, Ethnicity, Age and Diversity
Organization & Management
title Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox
title_full Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox
title_fullStr Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox
title_full_unstemmed Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox
title_short Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox
title_sort young workers on digital labor platforms uncovering the double autonomy paradox
topic Health, Working Environment & Wellbeing
Work/Life Balance
Gender, Ethnicity, Age and Diversity
Organization & Management
url https://tidsskrift.dk/njwls/article/view/127867
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AT johnnydyreborg youngworkersondigitallaborplatformsuncoveringthedoubleautonomyparadox