Learning from Pandemic Mode to Create a Sustainable Digital Future

Public libraries are known as places for information, communication, and gathering, but what happens when a pandemic restricts social contact? In the years 2020 and 2021, in response to the coronavirus pandemic, libraries worldwide revised services and explored new ways to provide information and su...

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Main Authors: Kim M. Thompson, Amanda Reed
Format: Article
Language:English
Published: East Carolina University 2021-09-01
Series:The International Journal of Information, Diversity, & Inclusion
Subjects:
Online Access:https://jps.library.utoronto.ca/index.php/ijidi/article/view/36195
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author Kim M. Thompson
Amanda Reed
author_facet Kim M. Thompson
Amanda Reed
author_sort Kim M. Thompson
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description Public libraries are known as places for information, communication, and gathering, but what happens when a pandemic restricts social contact? In the years 2020 and 2021, in response to the coronavirus pandemic, libraries worldwide revised services and explored new ways to provide information and support to communities—primarily through digital services. This conceptual analytical paper responds to this approach by suggesting the use of a tripartite information access and digital inclusion model that can be used for evaluative processes related to ensuring ongoing physical, intellectual, and social access to public library services during a public crisis shutdown. We provide an overview of some of the new and altered services provided within the case of the Richland Library system in South Carolina, USA, and then discuss these changes using the tripartite model as a means to illustrate how this theoretical model can be employed for practical evaluation and decision-making.
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spelling doaj.art-bdab601ff3ab42e895b9fa35ad28191f2023-02-02T11:02:37ZengEast Carolina UniversityThe International Journal of Information, Diversity, & Inclusion2574-34302021-09-015310.33137/ijidi.v5i3.36195Learning from Pandemic Mode to Create a Sustainable Digital FutureKim M. Thompson0Amanda Reed1University of South CarolinaRichland LibraryPublic libraries are known as places for information, communication, and gathering, but what happens when a pandemic restricts social contact? In the years 2020 and 2021, in response to the coronavirus pandemic, libraries worldwide revised services and explored new ways to provide information and support to communities—primarily through digital services. This conceptual analytical paper responds to this approach by suggesting the use of a tripartite information access and digital inclusion model that can be used for evaluative processes related to ensuring ongoing physical, intellectual, and social access to public library services during a public crisis shutdown. We provide an overview of some of the new and altered services provided within the case of the Richland Library system in South Carolina, USA, and then discuss these changes using the tripartite model as a means to illustrate how this theoretical model can be employed for practical evaluation and decision-making.https://jps.library.utoronto.ca/index.php/ijidi/article/view/36195Digital inclusionCOVID-19Social distancingtripartite information access modelpublic libraries
spellingShingle Kim M. Thompson
Amanda Reed
Learning from Pandemic Mode to Create a Sustainable Digital Future
The International Journal of Information, Diversity, & Inclusion
Digital inclusion
COVID-19
Social distancing
tripartite information access model
public libraries
title Learning from Pandemic Mode to Create a Sustainable Digital Future
title_full Learning from Pandemic Mode to Create a Sustainable Digital Future
title_fullStr Learning from Pandemic Mode to Create a Sustainable Digital Future
title_full_unstemmed Learning from Pandemic Mode to Create a Sustainable Digital Future
title_short Learning from Pandemic Mode to Create a Sustainable Digital Future
title_sort learning from pandemic mode to create a sustainable digital future
topic Digital inclusion
COVID-19
Social distancing
tripartite information access model
public libraries
url https://jps.library.utoronto.ca/index.php/ijidi/article/view/36195
work_keys_str_mv AT kimmthompson learningfrompandemicmodetocreateasustainabledigitalfuture
AT amandareed learningfrompandemicmodetocreateasustainabledigitalfuture