A Survey on Relationship Between Organizational Citizenship Behavior, Total Quality Management and Performance in Industrial Firms in Tehran Province
The purpose of this paper is identifying relationship between organizational citizenship behavior, total quality management and performance in industrial firms in Tehran province. For access to these aim 16 industrial firms from 4 sections of automobile, food material, textile and wood production (...
| Format: | Article |
|---|---|
| Language: | fas |
| Published: |
University of Sistan and Baluchestan
2012-08-01
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| Series: | پژوهشهای مدیریت عمومی |
| Subjects: | |
| Online Access: | https://jmr.usb.ac.ir/article_675_71085cc2b732a3ab256c0830e8b78601.pdf |