ANALISIS PENGARUH KUALITAS JASA TERHADAP KEPUASAN DAN INTENSI PERILAKU PELANGGAN DALAM PELAYANAN AIR BERSIH
Nowadays, most of PDAM (Public Drinking Water Services) suffers from bankruptcy, because PDAMs have to pay their loan from an International Funding. There is more than 300 PDAMs in Indonesia trap in financial problem that have to pay credits approximately Rp 5,3 Billion. The main aim of the loan w...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Diponegoro University
2013-06-01
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| Series: | J@ti Undip: Jurnal Teknik Industri |
| Online Access: | https://ejournal.undip.ac.id/index.php/jgti/article/view/5067 |