How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example
Most banks have been negatively affected by the recent economic recession, which has forced them to evaluate their operating performance including the financial performance of bank branches. Approaches that have been applied to address the financial performance evaluation of bank branches include: o...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Vilnius Gediminas Technical University
2014-10-01
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| Series: | Journal of Business Economics and Management |
| Subjects: | |
| Online Access: | https://journals.vgtu.lt/index.php/JBEM/article/view/3042 |
| _version_ | 1818386704886661120 |
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| author | Fernando A. F. Ferreira Sérgio P. Santos Paulo M. M. Santos Ronald W. Spahr |
| author_facet | Fernando A. F. Ferreira Sérgio P. Santos Paulo M. M. Santos Ronald W. Spahr |
| author_sort | Fernando A. F. Ferreira |
| collection | DOAJ |
| description | Most banks have been negatively affected by the recent economic recession, which has forced them to evaluate their operating performance including the financial performance of bank branches. Approaches that have been applied to address the financial performance evaluation of bank branches include: optimization techniques, simulations, stochastic tools, fuzzy logics and decision support systems. Although recent improvements have been made in assessing financial performance, the potential for significant further improvement remains since the recent world economic crisis is adding pressure on business margins. The purpose of this paper is to construct an exemplificative evaluation index for bank branch financial performance by integrating cognitive maps with measuring attractiveness by a categorical based evaluation technique. We aim to apply this methodology constructively to serve as a learning mechanism and introduce transparency in the decision making process. Practical applications, strengths and weaknesses of the proposed evaluation index are also discussed. |
| first_indexed | 2024-12-14T03:58:17Z |
| format | Article |
| id | doaj.art-bdc8e9f66b04496c8c4d5198d3a0dac0 |
| institution | Directory Open Access Journal |
| issn | 1611-1699 2029-4433 |
| language | English |
| last_indexed | 2024-12-14T03:58:17Z |
| publishDate | 2014-10-01 |
| publisher | Vilnius Gediminas Technical University |
| record_format | Article |
| series | Journal of Business Economics and Management |
| spelling | doaj.art-bdc8e9f66b04496c8c4d5198d3a0dac02022-12-21T23:18:02ZengVilnius Gediminas Technical UniversityJournal of Business Economics and Management1611-16992029-44332014-10-0115410.3846/16111699.2012.701230How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative exampleFernando A. F. Ferreira0Sérgio P. Santos1Paulo M. M. Santos2Ronald W. Spahr3ISCTE Business School, BRU-IUL, University Institute of Lisbon, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal Fogelman College of Business and Economics, University of Memphis, Memphis, TN 38152-3120, USAFaculty of Economics, University of Algarve, Campus de Gambelas, 8005-139 Faro, Portugal CEFAGE, University of Évora, PortugalEconomics and Research Department, Banco de Portugal, Av. Almirante Reis 71, 1150-012 Lisboa, Portugal; NOVA School of Business and Economics, Universidade Nova de Lisboa, Portugal CEFAGE, University of Évora, PortugalFogelman College of Business and Economics, University of Memphis, Memphis, TN 38152-3120, USAMost banks have been negatively affected by the recent economic recession, which has forced them to evaluate their operating performance including the financial performance of bank branches. Approaches that have been applied to address the financial performance evaluation of bank branches include: optimization techniques, simulations, stochastic tools, fuzzy logics and decision support systems. Although recent improvements have been made in assessing financial performance, the potential for significant further improvement remains since the recent world economic crisis is adding pressure on business margins. The purpose of this paper is to construct an exemplificative evaluation index for bank branch financial performance by integrating cognitive maps with measuring attractiveness by a categorical based evaluation technique. We aim to apply this methodology constructively to serve as a learning mechanism and introduce transparency in the decision making process. Practical applications, strengths and weaknesses of the proposed evaluation index are also discussed.https://journals.vgtu.lt/index.php/JBEM/article/view/3042bank branchdecision supportfinancial performancecognitive mapsmultiple criteria decision analysistrade-offs |
| spellingShingle | Fernando A. F. Ferreira Sérgio P. Santos Paulo M. M. Santos Ronald W. Spahr How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example Journal of Business Economics and Management bank branch decision support financial performance cognitive maps multiple criteria decision analysis trade-offs |
| title | How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example |
| title_full | How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example |
| title_fullStr | How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example |
| title_full_unstemmed | How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example |
| title_short | How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example |
| title_sort | how to create indices for bank branch financial performance measurement using mcda techniques an illustrative example |
| topic | bank branch decision support financial performance cognitive maps multiple criteria decision analysis trade-offs |
| url | https://journals.vgtu.lt/index.php/JBEM/article/view/3042 |
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