Decision Support System for Predicting the Number of No-Show Passengers in Airline Industry

Airline decision about how many seats to allow to be overbooked is based on the expectation of the number of passengers who will not show up on a specific flight. This paper proposes a decision support system for predicting the number of no show passengers that combines the case-based reasoning (CBR...

Full description

Bibliographic Details
Main Authors: Nikola Vojtek*, Bratislav Petrović, Pavle Milošević
Format: Article
Language:English
Published: Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek 2021-01-01
Series:Tehnički Vjesnik
Subjects:
Online Access:https://hrcak.srce.hr/file/365671
_version_ 1797207025650761728
author Nikola Vojtek*
Bratislav Petrović
Pavle Milošević
author_facet Nikola Vojtek*
Bratislav Petrović
Pavle Milošević
author_sort Nikola Vojtek*
collection DOAJ
description Airline decision about how many seats to allow to be overbooked is based on the expectation of the number of passengers who will not show up on a specific flight. This paper proposes a decision support system for predicting the number of no show passengers that combines the case-based reasoning (CBR) approach with Interpolative Boolean Algebra (IBA) and considers recommendations from both expert and algorithm. More precisely, recently proposed IBA similarity measure along with suitable aggregation operator is used for comparing alternatives in CBR algorithms. The proposed system was tested on the real-life data of the Belgrade-Amsterdam route. The obtained results show the necessity to include expert knowledge in the prediction process. Furthermore, the results are indicating that IBA-based models perform significantly better comparing to traditional distance-based models. The proposed expert system should contribute to an airline utilizing its inventory, which will further result in profit increase.
first_indexed 2024-04-24T09:16:21Z
format Article
id doaj.art-be04a55f38964325b3e2241021aa8a19
institution Directory Open Access Journal
issn 1330-3651
1848-6339
language English
last_indexed 2024-04-24T09:16:21Z
publishDate 2021-01-01
publisher Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek
record_format Article
series Tehnički Vjesnik
spelling doaj.art-be04a55f38964325b3e2241021aa8a192024-04-15T16:47:57ZengFaculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in OsijekTehnički Vjesnik1330-36511848-63392021-01-0128112313410.17559/TV-20191215144655Decision Support System for Predicting the Number of No-Show Passengers in Airline IndustryNikola Vojtek*0Bratislav Petrović1Pavle Milošević2University of Belgrade, Faculty of Organizational Sciences, Jove Ilića 154, Belgrade, 11000, SerbiaUniversity of Belgrade, Faculty of Organizational Sciences, Jove Ilića 154, Belgrade, 11000, SerbiaUniversity of Belgrade, Faculty of Organizational Sciences, Jove Ilića 154, Belgrade, 11000, SerbiaAirline decision about how many seats to allow to be overbooked is based on the expectation of the number of passengers who will not show up on a specific flight. This paper proposes a decision support system for predicting the number of no show passengers that combines the case-based reasoning (CBR) approach with Interpolative Boolean Algebra (IBA) and considers recommendations from both expert and algorithm. More precisely, recently proposed IBA similarity measure along with suitable aggregation operator is used for comparing alternatives in CBR algorithms. The proposed system was tested on the real-life data of the Belgrade-Amsterdam route. The obtained results show the necessity to include expert knowledge in the prediction process. Furthermore, the results are indicating that IBA-based models perform significantly better comparing to traditional distance-based models. The proposed expert system should contribute to an airline utilizing its inventory, which will further result in profit increase.https://hrcak.srce.hr/file/365671airline industrycase-based reasoningdecision support systemsinterpolative Boolean algebrano show passengers
spellingShingle Nikola Vojtek*
Bratislav Petrović
Pavle Milošević
Decision Support System for Predicting the Number of No-Show Passengers in Airline Industry
Tehnički Vjesnik
airline industry
case-based reasoning
decision support systems
interpolative Boolean algebra
no show passengers
title Decision Support System for Predicting the Number of No-Show Passengers in Airline Industry
title_full Decision Support System for Predicting the Number of No-Show Passengers in Airline Industry
title_fullStr Decision Support System for Predicting the Number of No-Show Passengers in Airline Industry
title_full_unstemmed Decision Support System for Predicting the Number of No-Show Passengers in Airline Industry
title_short Decision Support System for Predicting the Number of No-Show Passengers in Airline Industry
title_sort decision support system for predicting the number of no show passengers in airline industry
topic airline industry
case-based reasoning
decision support systems
interpolative Boolean algebra
no show passengers
url https://hrcak.srce.hr/file/365671
work_keys_str_mv AT nikolavojtek decisionsupportsystemforpredictingthenumberofnoshowpassengersinairlineindustry
AT bratislavpetrovic decisionsupportsystemforpredictingthenumberofnoshowpassengersinairlineindustry
AT pavlemilosevic decisionsupportsystemforpredictingthenumberofnoshowpassengersinairlineindustry