| Summary: | Drinking water sources derived from groundwater using selfsupply approaches are widely used in Bekasi City because only 26.8% of households are connected to the piped distribution. These self-supplied water systems can be assessed to determine how people choose a better drinking source. Therefore, this study aims to assess the service level attributes of self-supply, including accessibility, availability, and quality. A longitudinal monitoring method by means of a monthly survey to respondents was used to mens perceptions of taste, smell, color, availability, and safety. The results on both household and citywide scale showed boreholes were perceived to deliver a high service level. On the household scale, 93% of boreholes user got ‘high’ score for water service assessment, while dug wells were only 76%. During the 8 months survey, it was shown that 45% of respondents change their main source of drinking water from self-supply to other source for several reasons. Therefore, this study is expected to provide an overview related to the resilience of selfsupply drinking water for a certain period.
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