Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China

Tourism is a significant contributor to economic growth in many countries, and especially in developing countries. However, the outbreak of the Covid-19 has resulted in a global economic crisis that has significantly impacted global tourism. As a result, the ability of tourism businesses to survive...

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Main Authors: Peng Junlin, Terry
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Subjects:
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/46/e3sconf_icmsem2023_06004.pdf
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author Peng Junlin
Terry
author_facet Peng Junlin
Terry
author_sort Peng Junlin
collection DOAJ
description Tourism is a significant contributor to economic growth in many countries, and especially in developing countries. However, the outbreak of the Covid-19 has resulted in a global economic crisis that has significantly impacted global tourism. As a result, the ability of tourism businesses to survive and recover in this turbulent business environment, that is, their resilience has attracted greater research attention. While there has been some researches on the resilience of tourism enterprises during the COVID-19 pandemic, very few empirical studies have focused on the impact of leadership on organizational resilience. Therefore, to empirically explore the influence mechanism of transformational leadership on tourism organizational resilience during the pandemic, a questionnaire was conducted on 302 tourism business owners and managers in Sichuan Province, China, in October 2022. The analysis revealed that transformational leadership positively influenced organizational resilience. The three dimensions group voice climate, organizational culture and organizational learning partially mediated the relationship between transformational leadership and organizational resilience. Perceived environmental uncertainty plays a positive moderating role in the relationship between transformational leadership, organizational culture and organizational learning. Several suggestions are given to enhance the resilience of tourism enterprises and accelerate industry recovery.
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spelling doaj.art-be28646a3de6419ea5bb26c6c5ccf0db2023-08-02T13:21:23ZengEDP SciencesE3S Web of Conferences2267-12422023-01-014090600410.1051/e3sconf/202340906004e3sconf_icmsem2023_06004Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, ChinaPeng Junlin0Terry1School of Tourism, Sichuan UniversityChow Yei Ching School of Graduate Studies, City University of Hong KongTourism is a significant contributor to economic growth in many countries, and especially in developing countries. However, the outbreak of the Covid-19 has resulted in a global economic crisis that has significantly impacted global tourism. As a result, the ability of tourism businesses to survive and recover in this turbulent business environment, that is, their resilience has attracted greater research attention. While there has been some researches on the resilience of tourism enterprises during the COVID-19 pandemic, very few empirical studies have focused on the impact of leadership on organizational resilience. Therefore, to empirically explore the influence mechanism of transformational leadership on tourism organizational resilience during the pandemic, a questionnaire was conducted on 302 tourism business owners and managers in Sichuan Province, China, in October 2022. The analysis revealed that transformational leadership positively influenced organizational resilience. The three dimensions group voice climate, organizational culture and organizational learning partially mediated the relationship between transformational leadership and organizational resilience. Perceived environmental uncertainty plays a positive moderating role in the relationship between transformational leadership, organizational culture and organizational learning. Several suggestions are given to enhance the resilience of tourism enterprises and accelerate industry recovery.https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/46/e3sconf_icmsem2023_06004.pdfcovid-19enterprise resource managementorganizational resiliencetourism resiliencetransformational leadership
spellingShingle Peng Junlin
Terry
Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China
E3S Web of Conferences
covid-19
enterprise resource management
organizational resilience
tourism resilience
transformational leadership
title Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China
title_full Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China
title_fullStr Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China
title_full_unstemmed Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China
title_short Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China
title_sort tourism organizational resilience to the covid 19 crisis evidence from sichuan province china
topic covid-19
enterprise resource management
organizational resilience
tourism resilience
transformational leadership
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/46/e3sconf_icmsem2023_06004.pdf
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